I absolutely love this product! It makes the perfect iced teas even hot teas! Some people get the hibiscus tea wrong in the making, but with this machine it makes it perfect every time! It’s a little expensive for some people. I do have a problem with the dripping. As it does sometimes drip coffee also it’s best to add another filter as sometimes the coffee grind does get in our cups! I’d still recommend this product ![product:ninja-hot-and-cold-brewed-system‚-with-glass-carafe]