While I will keep the rug, mostly because I rather keep it then try to figure out how to ship it back.  My only problem was rolled and taped to keep it that way.   So the rug on the outer part of the roll was very dirty, and where the tape had been protected the rug from getting dirty.  So when unrolled the outer part was really dirty, but has two clean sections in the middle of it that was under the tape was clean.  Which kind of make the dirty part stand out worse.  I have tried vacuuming the dirty section.  We are keeping it, but will try to put the dirty end under the furniture.  Perhaps the rugs should be rolled the other way, with the underneath on the outside, so if that gets dirty, it wont ruin the rug.