Excellent products.  I have been a Pottery Barn customer for over 20 years.  I just purchased two Jamason sofas and a chair, as well as many other pillows, curtains, tables, rugs, etc.  I received Pottery Barn quality (or slightly better) for half the cost. Further, the service at Birch Lane and Joss and Main could not be better. These are superb online stores with great products.  If you are not totally satisfied, they will do whatever to make it right.