We are sure that this adjustable base has worked for many however our experience has been somewhat different. As per the photos, whether it was damaged in transit or damage before transit,  the bottom motor for the feet had broken off completely from the base. Once we finally got the adjustable bed up and put the mattress on after 4 days of using the adjustable base bed the head adjustable section motor died. 

Upon calling Wayfair their Superior customer service was excellent, that is the only reason why I've given this the stars that it has, however, we were promised a phone call from the manufacturers to see if we could get a new motor and have not to this date never received a call. Wayfair kindly offered to replace the adjustable bed frame with another which was received yesterday, January 11, we have yet to put this one up and hope that it will be more successful than the first which now we have the agonizing task of trying to donate.