Bought this a month ago. Most of my TVs and home appliances are LG so of course when it was time to refresh my washer/dryer appliances I had to simply stick with the best. The black stainless steel finish, all the features including steaming, quietness, and 5.5 capacity makes this unit aaaaamazing! I did encounter one issue where a collar stay got lodged in one of the drains and was causing some mechanical issues and ultimately shutting itself down due to its safety feature from preventing the unit from sustaining any future damage. I immediately called LG support and had a tech out within 24 hrs. Tech was very professional and knowledgeable. He even provided some educational Dos and Donts, part of which convinced me in buying washer bags for delicate materials.