I just bought mine today. I think the suction and the amount of dust, debris and dog hair it picked up was the most Amazing I have ever seen in a vacuum! If I would have known this I would have purchased this a long time ago and not waited until ours broke! However, I think its a little flimsy with where the tools go (everything seems to be made out of cheap plastic now days)......especially the corner brush. This still wouldn't keep me from buying it. I will re-write another review after I have had it a little while just to keep everyone up on the suction and customer service if I have to use it. I do wish that the 5 year protection plan would include S/H if service needed to be done on the vacuum. Love the suction......just in Amazement!!