I bought this about a week ago and so glad I did! This is hands down the best toaster I have ever had. It is high quality and durable with great features. It has a defrost option which is a great feature for frozen bagels!! It has extra wide slots for bagels, texas toast ect. The feature I love the most is that it has a high lift up option so you can reach food out much easier.  Also it is extremely fast which is perfect for my morning rush! I would say at least 50 % faster. I love the stainless steel look as well. Definitely recommend this toaster.