Only giving 4 starts because while the product itself was great the customer service from Wayfair was not the best. Weeks after the initial estimated delivery time I contacted Wayfair and was told to contact fedex. That irritated me because they just passes me off to someone else but I did manage to get another sent and surprisingly the “lost” frame arrived as well. This bed frame is great! I am a plus sized woman and got this for that reason but also because my dogs are older and I wanted them to able to get off and on with ease. This frame is sturdy and was easy to put together. Would definitely recommend to anyone thinking of buying.