I purchased the PHP9030DJBB cooktop June 30, 2019. It was delivered July 30th. And installed in August. I have enjoyed the ease and use of this product and purchased new post & pans with full induction capabilities. I have also used the Cerama Bryte  cooktop cleaner because it leaves the cooktop looking great as it is part of my main island. However yesterday, cleaning up after a dinner party I noticed an area that could not be cleaned and discovered that the glass appears to be shattered in a small area. I have not investigated warranty or repair services because today is Sunday. My hope is that it is repairable at a minimum cost because it was one of my more expensive purchases during my kitchen remodel. Although I cannot explain what happened, I would like to caution all purchasers of any brand to take caution during use especially if others might possibly be using it. Unable to upload photo.