4 stars because the bed itself is very good but the delivery was late. I got a message from Hermes saying the parcel was heavier than expected so it was going to take longer. I would have thought the weight should have been accounted for right at the start of the delivery process? Thought it was a bit ridiculous as I’d ordered the bed because I needed it quickly and as it advertised delivery within 2 days. 
However, the bed itself has no problems. Looks great in the room and is quite sturdy too. Has enough space under the bed for storage too. The instructions were okay to follow too but there was a misprint on the second step, 5 should be 6 for the footboard. But happy with quality of bed especially considering the price.