I bought this faucet about 14 years ago and it still looks new. I did a bunch of research before investing in faucetry and Pfister was the winner, it has easy installation, awesome guarantee and great customer service. I have only had one issue with this faucet and I called customer service about a problem with the lever dripping and they walked me through the mechanism and ordered the piece I needed and I only paid for shipping. It arrived pretty fast and I fixed it myself and have not had any other issues. The finish of this product doesn't even look worn after all these years. I'm a loyal Pfister customer for life!