When I first pulled it out of the box my first thought was "Wow, this feels cheap". And the feeling didn't  change after using the lever to push the toast down, knob adjustment, buttons for bagel or cancel. All of it doesn't give a sense of this being a well made product. Now, all that being said, it does exactly what you're expecting a toaster to do: properly & evenly toast what you put in there. I've had plenty of toasters with a bagel button over the years - but this toaster is the first one to actually work properly. The sound when it pops the toast up isn't obnoxiously loud, which is nice.

My main concern is how well the toaster will hold up over time. As I mentioned, it feels rather cheaply made. Of course only time will tell.