It was super easy to put together for the most part, but the instructions said to hold down the ignition and turn the knob to low, but once turned to low, letting go of the knob caused the flame to go out. I called to see if I could troubleshoot with someone, but all I got was that the supplier would contact me in three business days. How that helps me, I have no idea, but this was a gift and they were hoping to use it tonight and now they can't. Super disappointing to spend over $400 and not even have the product work and no quick solution in sight.