This was my 2nd attempt at an iron.  The first one had none of the advertised "cool-touch" attributes.  I was caught off guard and received 2 rather serious burns.  

While watching the video on the Cuisinart, I noted that the hostess was very casual in handling the unit (handle), even at what appeared to be ready-to-cook heats.  It was larger than what I thought I wanted, but I'm glad I got it.  I was wary, but yes, I can touch the handle without fear of being burned.  The rest of the unit gets very hot, but it is safe to be around.