This recliner is exactly as stated.  It is firm but comfortable.  The color is a little more of a light gray than beige, but I love it! It is a great chair for the price.  I am petite (5'1") and when I lean all the way back in the chair my feet don't touch the floor, but it glides so easily it doesn't matter.  The recliner works well, it is hard to push in while sitting but that is a minor inconvenience.  It was delivered quickly also.