Truly I love this loveseat seat/day bed. Unfortunely it arrived damaged on the front board. I tried calling customer service on 3 different occasions and was told there would be up to a 45min hold time...each time I was on hold for 1h 20 min and then the call would just get dropped. I was unable to get email sent. The daybed is great love the cushions, added a couple extra pillows to ale backside a little comfier. If the Knick had been on the backside or bottom I could probably over look it but it’s front and center. I would gladly give this 5 stars if I could get a response from customer service and figure out how we could make this right