Just received this washer about 2 weeks ago. I really am very happy so far. This has replaced a 16 year old washer so I hope it will last as long. Its not hard to operate and does a good job of cleaning the clothes. Of course it's an HE washer which is new to us but so far it has worked out great. We do use the deep fill option on occasion but getting use to using just what the washer senses as far as the amount of water.