I bought my Lifetime shed about a year ago and absolutely love it. Unfortunately, with the recent tropical storm a tree fell on my shed and destroyed half of it. I sent a picture of the damage and the Lifetime customer service rep was able to decipher all of the replacement parts needed. I really appreciated their quick response and knowledge of their products. Without their help I would’ve been stuck buying a new shed. It was nice to see that Lifetime really stands behind their product.