This grinder works very well. However, I had to exchange the machine (under warranty) after some time for a faulty safety switch which didn't allow the grinder to function. I have to say the return process was lack luster and took a very long time (30 Days) to receive my replacement even after complying with Cuisinart  and forwarding all the documentation and photos they requested. This process should be reviewed and updated. I had to go without my grinder for 40+ days. And this item was still under warranty!