I used this Hamilton Beach toaster last week in my kitchen. I first plugged it in and found that the cord was very short and it came out on the side of the toaster which was awkward.  It would have been better if it came out in the back of the toaster.  This way the toaster could have been facing the front on my counter.  The toaster had the usual pop down lever, the how well done you wanted the toast dial and an additional bagel button which was unexpected.   The slots were wide enough to accomodate a sliced bagel which was nice.   I set the dial for a dark setting and pushed the lever down.   One side of the bagel came out dark and the other side came out light.  Very strange! So because of the cord and the inconsistent toasting I gave this toaster a three.