I really like that the k-cups are stored away in a drawer beneath the brewer instead of in a tree device that takes up additional counter space and triggers my OCD every time I see empty spots in the carefully filled pattern, but what I don’t like is that the k-cups are stored on their sides where you can’t read the labels. So if you have a variety selection you have to tip them individually to find the one you want. Also the very back row tends to catch on the top of the drawer on occasion, though this is probably user error.