Exactly as shown on website. Delivery was on time and truck drivers very nice and helpful. There are NO assembly instructions included with this recliner, so I wasted a lot of time trying to figure it out before I re-read all the comments online. After reading about the assembly experiences of others I saw that the chair goes together quite easily with no tools. I am 75 and had no trouble with it once I figured it out. Chair is very comfortable, attractive, exactly as advertised and shown on the site. Glad I ordered TWO while they were on sale.