Poor at best! After receiving this grill, I found that the stated included cover and grilling utensils where not present. After 2 weeks and a series of emails and phone calls, I was notified that they no longer have these items to give. I was offered a 10% refund which doesn’t even cover the cost of a fair market cover, let alone the utensils! A word of advice Wayfair, find a way to deliver what you advertise not buy people off with a couple of coppers and say too bad. I’ve used your website for a number of purchases, but after this, you have lost me as a customer.