We wanted to replace a Jenn Air microwave that was installed when our kitchen was renovated 10 years ago.  We wanted white to go with the other appliances and the cabinets.  After a 6 month search, this was the only one we could find search which was within a reasonable price range and took less then 6 month to arrive.  It is serviceable, but could use sound proofing -- opening and shutting the door can be heard throughout our whole 1200 square foot, ranch style house.  Plus, the touch pad needs above average pressure to activate, which was reported in other comments.