I had a little bit of trouble getting everything setup initially. By everything, I mean getting it to work with google home, Alexa and HomeKit. Yeah, I know, pick something, but my family enjoys a mixed environment. I contacted support with the issues I was having and they got it square pretty quickly. I have to say now that it is properly setup, I like it better than any of the other august locks. It’s smaller, quieter and doesn’t require those crazy bridges. It’s easy to physically install much like the previous versions too. I can recommend this smart lock with confidence!!