Love this bison head! The first one came with a broken horn and I let Wayfair know -- not only did they send a new one out right away (without me having to send the broken one back) but the company who makes the piece packed the second one super well, as if they had gotten my feedback, and included a 20% coupon for my next sale from them. Can't beat that! And the price on this was very very good compared to many other faux taxidermy wall decor pieces out there (yes, I've done my research), which usually ship for a LOT of money. So I truly appreciate the free shipping. Oh, also -- the quality is excellent: substantial but hollow inside, so not so heavy that you'd risk tearing your drywall off mounting this guy. Did not come with mounting hardware as far as I can tell (unless I threw the styrofoam away too fast to notice. In which case, my bad).