When this came in, the box was in terrible shape.  Luckily, the glider was not damaged structurally and there were only a few small smudges.  Wayfair's superb customer service helped us and gave us enough of a refund to get it cleaned.  This is comfortable, easy to assemble, and has a really nice feel of motion!  We were between the khaki and the cream on color choice.  I was worried the khaki would be too dark/ brown looking, but it is not at all.  Beautiful!  My husband was trying it out with our stand-in twins.  :D