The delivery process was painless and the sectional was easy to assemble. As others  reviewers mentioned, I appreciate that there are two legs in the middle of the couch for extra stability/to prevent bowing. We got this sectional to replace a much larger one that took up too much room in our house when we moved. By comparison it is definitely very firm (our other sectional was 10 years old, very comfy, and the leather still pristine) so hopefully this one will break in and wear as well as that one did.