We ordered two of these for two of our bedrooms. One of the frames for the glass was shorter than the others, a clear defect in the product. Wayfair was great! They sent an entire, brand new light and not just the defective piece. The lights are beautiful! A little tricky to get the glass and frame together. It took my husband and I to do that as we were afraid we’d drop the glass! 

Overall, we’re very happy with our order and the customer service we received.