My wife ordered this ottoman on 3rd December and was delivered on 6th December - pretty fast. The product is good : 

- Lot of storage space
- Easy to assemble(just need to attach four legs at the bottom with your hands; no tools required)
- Easy to open/close the storage
- Strong (I can sit on it comfortably - I weigh 220 lbs)
- Exactly as show in the pictures

The only con is - It's a little hard; not as comfortable as sitting on my sectional.

EXCELLENT Customer Support :- I checked the price of the product the day it was delivered and found that it has gone down by $41.... Oooops!! My wife was really upset, met too.
But when I contacted WayFair; they were more than happy to check their price adjustment policy and credit $41. 

Overall, I am really happy with the product and the service.