I am very pleased with my Ghostbed Luxe purchase. The process of ordering was easy and quick. The shipment of products to my home was fast and efficient. I especially enjoyed browsing on the site and learning about the Ghostbed and Ghostbed Luxe. What was even more surprising is when I traveled to other review sites about Ghostbed there were many fantastic reviews! I was impressed with the feel and touch of the Ghostbed Luxe. Cooling and soft but not to cold and not to soft. Just Perfect! Thank you Ghostbed!