This thing is so nice. It has been a while since I bought a new mattress and boy was I missing out. It is nice and soft, but not so soft that I fall deep into the mattress. I also don't experience back pain like I do with some Plush mattresses. Serta is one of the best in the game and this one definitely does show that. One thing I will say is that it off gassed quite a bit so I recommend putting it out in the garage for a few days before bringing it inside. Other than that, this mattress is A+!!!