Love love love this chair! Got this for my father for his bday since he is big and tall and needed a new office chair. He fell in love with it! Fit him perfectly and he loved it! My dad is a big guy so chair was super comfy and he works hours on the computer so it did the job. It has a tilt back feature where he can sit back a little more and  watch movies on the computer. I personally got the 5 year replacement plan because he loves the chair and just like anything once you have a lot of use on something it starts having wear and tear so just to cover the chair since he loved it so much in cause of any liquid damage or stitch damage or anything he is covered. Its worth the bit extra.