I am completely disappointed with the shoe rack due to the terrible lack of proper instruction on how to assemble this piece.  First there were there NO WRITTEN instructions included with the kit, then the pdf of "instructions" I was able to download online were useless, with no clear close-up pictures of precisely how to install each piece to give a sense of top or bottom, right or left. Finally, the YouTube video also provided no verbal instruction, but only a too-fast-paced run through, again without any closeups.  I have put together a lot of furniture in my time and, given this experience, will never buy from this company again.