This is my first time buying a couch from Wayfair and I’m very impressed. The couch comes in two packages on different trucks (at least mine did) so that part was confusing when it said it was delivered but only half was but in the end no issues. 
I recommend opening the larger package right away to let the cushions expand for 24 hours. Couch was so easy to build, took like twenty minutes. 
Very comfortable, we like more firm furniture and this is on the more firm side. 
Color is a little lighter than pictured and I’m thrilled about it. 
Love love love!