I originally rated this a 5* after having it for a few days. After that, it kept making a horrible noise when reclining. We turned it upside down to check to ensure the cushions were set up ok, but the noise continued. Also, on one side, the foot rest drags on the floor when trying to close it from declining. Poor manufacturing! We tried to return it and get a replacement, but it is out of stock with no idea as to if or when it would be available. We we very disappointed because it's so attractive. Wayfair was able to give us a refund.