I have been sleeping on this mattress now for approximately 2 months. "Cushion Firm" is not exactly how I would describe it. It is FIRM, although in the showroom it did appear to be nice and soft. I slept on it one night and didn't really notice. The second night, I couldn't sleep at all and ended up going to recliner. The third night, my husband tried it and ended up moving to the couch because "just too hard". Disappointed, we then purchased 3" memory form to put on top. Now, I sleep well. So, not quite enough "cushion" for me as is.