I am in LOVE with this sofa!  It’s the perfect piece for a media room or tv area.  I subtracted one star because as another review pointed out, it sags and definitely needs structural support under the cushions, so we plan to add a piece of plywood to make that happen.   It’s super awkward to get out of, so I wouldn’t recommend it in a space where you’d have guests and conversations.  The gray is a darker gray but lighter than what I would consider a charcoal.