I received stools and hired someone to put together.  The stools are very attractive with cheery wood and black seats.  I was impressed with heaviness of wood.  However, I discovered 2 problems.  The seats aren't very comfortable. I feel like I am pitching forward and sitting on a hard, rigid seat.  Worse for me, is the seats aren't as wide as ones I had.  Sister is unable to fit in seat although she had no problem in ones I've had.  Finally, I don't know what to do.  Box in which delivered was falling apart when arrived.  suggestion?