My experience has been awful. I ordered 4 chairs and a bench. One of the legs of the chairs, which is attached to the back part of the chair, was broken. The leg was completely split down the middle. Also, the leg for the bench had a massive hole in it so we could not screw that on. After spending 3 hours on the phone and talking to 6 different people, we really got nowhere. The last person was able to help us by getting the part for the bench ordered. We have left 2 voicemails and had an email sent by a worker. Still nothing. I’m happy with the furniture that was correct, but this experience has been terrible. I will be buying elsewhere in the future.