This chandelier is beautiful, but has quality assurance issues.  First, I've ordered 2 of these chandeliers and both came with the same issue.  The arms all move into place, but the three at the top require you to tighten each arm in two places, which one of the internal Hex Allen Head Socket Cap Screw is missing so the arm doesn't feel as secure as it should be.  Plus, that chandelier had a scratch on the end that was closer to the table so I thought it would be noticeable.  The good thing with getting a second chandelier is I was able to take one of the other screws from the first chandelier and fix the second chandelier so my problem was solved and Wayfair did not want the first chandelier back.  A friend wants it so now that I know the part that is missing they can go buy it for a few dollars to fix it. They didn't mind about the scratch so maybe they plan to fix that as well, not sure.  I found the screws on Amazon.