First, the actual chandelier is beautiful. It's definitely a statement piece! I took away a star because the pin screw used to keep the top piece connected to the ceiling doesn't work. Right now I have it zip-tied to stay up and am going to seek a new piece to get that resolved. My only other issue is that instructions are essentially non-existent and I'm nervous to shorten the chain and wiring as a result. I'm probably going to have to hire an electrician to do it because I'm not sure what to do with how they have it set up. So, that's a bummer.