The bed arrived quickly, only for me to find out that two of the wooden slat supports hadn't been cut. I therefore couldn't complete construction of the bed and I still cannot comment on the actual finished product. After two weeks I'm still  awaiting the replacement parts and now I'm being told they won't ship for another 6 weeks. This is terrible customer service. It looks like I'm going to have to end up disposing of this bed and accepting a whole new one. What a waste! Why not just cut me two pieces of wood that I require?! I probably won't be shopping at Wayfair again after this experience.