It's a lovely bench that had a gash in the side. They gave me a credit to have it repaired. But FedEX delivery was the worst. They left it on the porch up against the storm door, never rang the doorbell since I was home; it could have been a much better experience. This is a heavy piece that I had to maneuver to get into the house.  I thought this would get shipped with a carrier and not horrible FedEx.