Love this bed! It's really nice looking and it was so easy to put together. The only problem was the shipping; The first time I ordered it I never received it although it still said it had been shipped on the tracking. So I did an online chat and the lady said it was probably lost so she ordered it again. Then, it didn't come when it was supposed to; it said the shipment was late but would be delivered the next business day.  It was a Friday so we figured we wouldn't get it until Monday. It arrived Sunday with no advance notice; just got an email that it had been delivered. We were not at home at the time and we didn't want it to sit out front as we've had a lot of package theft in our neighborhood. So we asked a neighbor if he could bring it inside, but it would have been nice to know when it was coming so we could have had a plan.