This rug looked amazing on the website and I’ve always had great luck with Wayfair quality. I received this rug and returned it all in the same day. It was very thin and not very soft. I was extremely disappointed in the quality. However, the agent that assisted me with the return was phenomenal and the gave me a one time courtesy waive on return shipping due to the disappointment in quality. Because of the way the agent handled the situation, I will likely shop with Wayfare again. ￼￼