I ordered the chair, hesitant at first but there were such glowing reviews. the chair came within a week of ordering and it was fully intact so no tools needed, except something to open the box with! the chair did have a little lopsided uneven thing going on with one of the legs. if you have carpeted floors you may not even notice. i will just put a cushion under the uneven leg and it will solve the issue and also would prevent scratching when the chair is dragged/pulled in and out since i am not using it as a stationary chair. good purchase!!