I like the pillow and is perfect for where I want it. My issue is it has a crease right down the middle that will not fill in and/or go away. It is like either the insert was split in two by being folded, or it is actually two pieces so it won't fill in where they separate. Besides the crease, it gives it that horrible karate chop look that is ugly, and designers still use even though it had its day...like 40 years ago. I have a small round pillow that I put behind it to try to fluff it up a bit. It doesn't fix the crease, but somewhat helps get rid of the chop look.