The pile height was listed as .25".  It was more like 2.5 inches.  Misplaced decimal??  A very shaggy rug.  I was looking for plush.  Not shag.  I returned it.  Wayfair was very helpful.  Since this was my first order, Wayfair did not charge me the $32 return shipping. Wayfair arranged for FedEx pickup.  Sent me a return label.