I love the spice rack. The rack itself is sturdy. What is really great is that the spices come with it. What I found was that when I went to register my spice rack with Kamenstein the phone number only referred me to the website. When I went on the website there was no way to register the rack so that I could get the free spices for five years. There is no customer service person to talk to to get your problems straightened out. The tops of the spice jars could be made better. Instead of being made of cheap plastic it could be made of sturdy plastic or wood.