Ok... so probably for the price it should be 4 stars... but... I get it it's $550,,,,, it's built in your home... it's not expensive for a reason. Just note ... this is a FUTON not a sofa... first of all. Secondly and most importantly.., reviews saying it's firm  are a gross Understatement.... it's a brick with velvet... literally. I got it to use in my living room to watch TV when my Husband and I watch different shows.. I'll literally have to buy a mattress topper to do so. Briefly sitting? Just for looks? Fine. Do not plan on sleeping or lounging  without a major cushion added.