Only negative is that I missed the Daily Sales timer and overpaid by $50 bucks or so. (My fault). Called Customer Service to see if I could get a refund based on the difference in price between sale and "timed out" price. They issued a 10% credit as a courtesy. Customer service reps are always helpful and try to solve the problem, always!  The piece arrived on time. Packed SUPER well. No damage. Built well - the hardware is great. Antique bronze pulls and knobs. Looks fabulous on the wall.