Had it for a few years now. I agree with posts about cooking icons fading quickly. But I loved the toaster oven ... until, out of the blue,  top heating elements stopping working the other day.  it cannot toast anymore. And preheat takes forever to get the temp up. And does to even get close to 450 max heat. Probably better off buying a new one than servicing this one. And manual had nothing on trouble shooting. Would not get same model again.