We opted for the option for full delivery and service from a local courier service during the holidays, so we did not receive our bart cart for over a month after ordering. Devin with Wayfair was overseeing this case for us and she was the best! She called me every day until our bar cart came and helped coordinate the delivery/set up with the courier company.... she was very accommodating and gave us the best customer service. Oh and we love our bar cart!