I'm sure this is a great pillow for many people, unfortunately, I can't get on with it at all. As a side sleeper with a bad neck, it does not keep my neck in alignment. My head slips down on it. It also heats up where your face is, no good for ladies of a certain age... hint hot flushes!  It's winter now and I dread to think how it'll be in summer! I tried the cheaper panda pillow a while back that didn't suit so had high hopes for this one, disappointingly, I'll be sending it back.