I bought this product just under a year ago to keep in my office for client beverages and my lunch, etc. came boxed very well and followed the instructions to let it sit overnight before plugging it in. Once plugged in, it quickly got cold and has more than enough room for what I need it for. It's pretty quiet and isn't a distraction while I'm having a meeting. It looks sharp and the lock is nice too. Unfortunately I came in after a weekend and for some reason it wasn't cold anymore. I contacted customer service and they got back to me with some troubleshooting measures. No success with that but they offered to send out a new one if I sent the serial number over since they determined it was still under the 1 year warranty. New one is on its way! The customer service was so helpful and quick to help from start to finish. Although it stopped working for some reason, they were quick to honor the warranty so I'm very impressed. I would recommend this fridge.