The Braided Storage Seagrass Basket is lovely; but, despite all my efforts and furniture re-arranging, it will not fit in the spot for which it was purchased.  In my thoroughness of trying a way and a place to use this basket, I overran my return time.  I am a first-time Wayfair customer and think that the No Exceptions is a harsh rule for first-timers.  I did not ask for a refund; I merely wanted to return the item, wrapped in its original brown paper and contained in its original shipping box, for a Wayfair credit.  I am a disappointed customer.