I am VERY disappointed in this company. I have been told this item is "non-returnable." Why would a curtain rod be non-returnable? It is literally in the box as it came, and I took out one piece to see if the color matches the room I had planned to put it in. The fact that you don't have the option of checking a color for something purchased online when it arrives is absurd given it is a curtain rod. It is not an appliance. Unreal. I will never purchase another item from this company ever again!