Its been a month i have been sleeping on this mattress. Delivery was on time. No issues with packaging, no bugs, no damages during delivery. It took 2 days to fully expand. However, the mattress has started to sink in the spots where place by back and but while sleeping. I am 5'-5"  140lbs. My neck, back and shoulder hurts due to this sagging. The pillow top / quilts are very thick. You have to put multiple layers of sheets to make if comfy. I tried to return this but Wayfair website shows i have to pay additional $65 to return it. The mattress listing showed free returns. Most likely I am not going to use this mattress any more. Definitely not worth the price tag of $350.