I am happy with the product. of course it is going to be super heavy because of the suction power and the motor. I am fine with that. When I was cleaning the range hood and putting back the fan, the screw that holds the fan to the motor cracked the metal and won't fit. Called up customer service and they took care of it really fast. They did mention it is not quite common but was very supportive and sent me another fan.The only thing I do not like or I can tell it does not work is the auto clean feature. the problem with that is the pan where you put in the clean water and the connection between the pan and the unit does not secure well that it does not get a good suction to pull the clean water to perform the auto clean. I wish if there was a solution for that, this would be a fantastic product.