Leg posts were missing from box. Couldn’t even make it past step 1 of the assembly instructions. Tried to return it but Wayfair bounced the issue to the manufacturer. I was supposed to be contacted within 2 business days but that hasn’t happened. Currently have a pile of metal (essentially garbage), cardboard and styrofoam bits cluttering up my house. Plus the mattress that was supposed to go on the top bunk. I just want this thing out of here ASAP. No clue what else will be missing when I get further into the assembly but I don’t want to find out. What a nightmare.