I purchased this machine about a month ago and while it definitely gets the job done, I have noted a few things of concern.   The first one is that it can sometimes be loud, which leads me to believe that something is possibly wrong with it.   But my bigger vice is how hot it makes my laundry room.    If I close the door while it’s running, which I have always done with my past machines, it makes the laundry room feel like a sauna and that’s without using the steam option.    Even with keeping the door open, I am now seeing small pools of water appear on my laundry room floor just in front of the machine.    Further to that, droplets are forming on the ceiling of that same room and dropping on top of the machine.    Something doesn’t seem right here.   Going to have to reach out to their customer service to look into these two concerns.