Item arrived quickly and was packaged well to prevent damage during shipping.  Quality is good with a nice rubbed bronze finish that matches other hardware in my bathroom.  However, assembly was surprisingly difficult.  Instructions were included that clearly indicated how to mount the plate to the wall. Unfortunately, the set screw would not engage the base plate in the suggested orientation.  I had to mount the holder upside down in order to get the set screw to work with the base plate.  Now the set screw is visible.  Really disappointing.