We haven't installed it yet, so I can't talk about the durability.  But we have a small space next to the sink for the hand towel.  Can't use an 18" towel bar.  I dislike the towel rings.  This was a great compromise!  I've gotten it out of the box and looked it over (also saw in store displays).  Does not seem flimsy at all.  I consider myself a budget to midrange shopper, so the list price gave me sticker shock.  The price I got it for here seemed reasonable.