Beautiful tree at great price. After getting the first one I ended up ordering a second to put on the other side of my room. The 2nd came with a cracked stand so it wouldn't stand up but their customer service is incredible and they immediately replaced it and didn't make me go through the chore of reboxing the one with the damaged stand to send it back. I was quite impressed with the customer service. These trees are perfect accent trees. I still will have a big full one in my front window, but these are perfect "accessory" trees if you love Christmas decorating as much as I do. And though I hate the "fluffing out" part, once you do they look full without gaps. Great find!