I bought my shed many years ago, the door handle broke and I needed a replacement. I could not find the model number on my shed, the person I talked to had me send a picture and with that he immediately sent me a new handle. Wow, now THATS customer service in a time where customer service in most companies seems to be a thing of the past it is a delight to not only find a company that values its customers but also does an excellent job! THANK YOU.....I would HIGHLY recommend these sheds!!!