This is a great chair for anyone with mobility issues. The lift works really well and the massage feature is amazing. I only gave 4 stars because it had sticky stains on the seat and arm when it was delivered. But I was pleasantly surprised with how quickly Wayfair dealt with the issue. I had the option to get a replacement or a partial refund. I chose the 40 refund! Im still working on the stains but I think thats easier than having to return and get a new chair delivered.