This chair is the best I have found for me. The seat and back are firm, so not a good fit for everyone but perfect for me. The 4 independent adjustments (headrest, lumbar, back, legrest) make it easy to adjust to any individual on any given day. Upholstery material cleans easily. I would prefer the legrest elevate just a tad more, but that is minor. Overall this is the best chair I have found, and at a price much less than others with similar features. I even bought one for a friend.