We purchased this bed for my daughter's first big girl bed.  The first that was shipped had a damaged foot board with a two-inch slit in the covering and interior damage.  The original frustration of that experience was dealt with as pleasantly as possible with Wayfair's customer service.  The gentleman was helpful and another footboard was shipped to us without any difficulty.  Now together, the bed is greatly enjoyed by my daughter.  The feet of the bed were difficult to install and the mattress support pieces are sturdy enough for a child but certainly not for an adult!  Overall pleased with this purchase.