Recliners are okay.  Delivery took almost an entire month, and the customer service was terrible.  I order from Wayfair frequently and have never had an issue.  Although the chairs  shipped promptly and I received an email saying they were at the delivery warehouse, I was supposed to receive an email or phone call to schedule delivery and never received either.  I finally called after almost a week and the representative said they couldn't be delivered for another 8 days.  Wayfair was less than helpful to resolve why they were sitting at a delivery center for two weeks.  They said this was not against their policy, the delivery company can apparently hold them indefinitely.  So after almost a month I received the chairs and they are stiff and made for very tall people.