I was hesitant to order rather than go to a physical store as "my" recliner is THE most important piece of furniture in my house.  I am very short so many chairs out there do not allow my feet to be on the floor when seated correctly.  This chair really gives a lot considering how very reasonable the price.  Nicely padded with tight arms and back, good lower back support, nice comfy fabric and good dark chocolate color.  I usually buy Lazy Boy recliners but they are getting so expensive, thought I would try this and all is well so far.  Hope it lasts well as I often sleep in my recliner due to back problems lying down.  It was packaged very well, so no damages.  Good buy, would tell others to buy.