I LOVE my new Bissel! I own a couple of pets and have both hardwood and carpet in my home. With my new bissel I don't have to stop cleaning with one tool and switch to another. With one push of a button my bissel goes from a hardwood setting, to a carpet cleaning setting and I can continue along my merry way. I can't tell you how much easier and faster cleaning our floors is now. Not to mention, because the canister rests on the floor, this allows me to lift the arm to anywhere I need; dust on overhead light fixtures, pet hair on the sofa, etc.