I gave it 2 stars for the little bit of massage this chair has, otherwise I wouldn’t have given it even one star.    You can see from the photo the massager is poking out already.    
It’s poorly made.   I feel sorry for it.   It’s too big to return so I may find a nice senior person to donate it to.    This was my first purchase from Wayfair.   By the looks and quality of the chair, you would think I ordered it from Wish.   ( it’s not funny)
If this is the image and quality that Wayfair wants to represent them then, I guess this is my last purchase.