the first tub i ordered in feb i canceled because i found out it was wired for 110 so i called and asked if i could get it wired for 220 rachel tolded me no problem she would change the order.when the ordered was sent out it went 3 or 4 week so i called to ask were my tub was .they looked into it and called me back said my hot tub was lost??.i had to reorder.so i did .it came just over 3 mouths later .and it was wired for 110.gess i can get it wired 220 myself but that wasnt what i ordered .i also had to made a number of calls on billing over charges no problem getting them fixed but shouldnt of had to..