I just bought 4 beds from Wayfair and I did a lot of research before buying to make sure I wasn't getting something that took hours to build or that came with thousands of pieces. This bed did come with a lot of pieces but it wasn't hard to put together. The headboard came cracked. I contacted customer service and they were extremely helpful with resolving the issue. To be honest, it was probably the best experience I've ever had dealing with a customer service dept. I recommend this bed, and I highly recommend buying from Wayfair because they will make things right when needed, and they do it quickly!