The delivery was quicker than expected. The item was easy to assemble. I was disappointed because a crucial piece was missing. The backing part #7 was not included in the package. I was already halfway through assembly when I noticed. Also the description height was misleading. I did measurements of my toilet height to make sure there would be clearance, yet upon installation I had to add styrofoam from the package to elevate it 4 inches taller. So that's  why I rated it two stars.