The product itself seems exactly what we wanted and seems to be of fair quality. However it will be possibly another 10 to 12 days before we can really find out. The bed shipped and delivered within 3 days of the order. When we assembled the bed frame it went together well and easy. We found out we were short 13 bed slats. I called customer service to let them know and expected them to send more to us within 1-2 business days. This was not the case. I thought the guy I talked to was going to call me a liar, he asked me to send a photo of the instructions to show how many we should have. He saw the mistake and said he was going to send out the missing parts. He told me it could be a long as 10-12 days before we see the parts. I let him know that seemed like poor customer service since now we have a king size bed frame that we can not use. To make up for this he sent us a whopping 10% coupon for our next order. Needless to say are done with Wayfair!