It's a beautiful dresser. Love the look. Love the optional dividers and the color of the white finish. The dresser was delivered well packaged. But there are two places where our dresser has cosmetic damage (NOT due to shipping). In one spot, the wood was dented fairly deeply, and the manufacturer puttied over the dent and restained the putty. The putty, however, is tacky to the touch. There is also a small chip in the finish in another place (also on the front of the dresser). Both places of damage are relatively small, I will say, but who can be happy about spending nearly $800 on a piece of furniture that comes even slightly damaged? It is a gorgeous dresser, and we are keeping it. I just wish I could be 100% satisfied with the experience.