Bought this with the offered "Handy" service.  They cancelled their appt 3x at     7-8am the day of appt and one additional time when the tech came without proper tools. That didn't stop them from charging me for the service!   DO NOT USE THE HANDY BS.  Be prepared to get installed yourself.  I have filed a fraud complaint with AMEX to get my money back and refuse to pay them the return shipping charges since they have not fulfilled their contract.  What a fiasco.  Hate these people.