After being sent the wrong piece, Wayfair worked with us to send an entirely new bed quickly. This customer service was much appreciated. However, after only 3 months a leg  1 horizontal frame piece broke while just getting into bed for the night. This was easily fixed by using the extra pieces from the bed first ordered that had 1 incorrect piece sent with it. Now after 6 months  being fixed once before, another leg  horizontal frame piece has broken. The bed is now utterly useless.