The quality is so much better than I expected for the price. Shipping was fast. The exterior packaging was a little damaged from transit but there was a whole separate box inside and that and plastic protecting the bed. Everything was nicely packaged inside the zippered back of the headboard. Even the messy white foam pieces for packing we’re inside plastic so I wasn’t vacuuming up little bits of broken foam. The instructions were easy to follow. It was the easiest bed I’ve ever assembled. My 11y old helped me but he probably could have done it himself. It took 30 minutes tops to assembly . It looks very nice and is sturdy. So far I have no complaints.