I bought the 'open box' for 25% off price and it came in great condition. 
There where no extra hardware or screws but I didn't really need any because I was replacing a light. 
No delivery issue either. 
The chandelier had an outlet plug at the top my husband had to cut off and splice into the existing wires.  It made me think a bit on why someone would plug in a chandelier in the ceiling.  Did I miss something.  Lol. 
Anyways.  Great price and delivery.