I really liked the bed itself.  However, the shipping was a mess.  I paid for expedited shipping to get the package quickly for my move-in date.  The bed came in 2 separate packages- one was sent out on the correct time frame and the other package was for some reason sent separately for ground service delivery causing it to come later.  The bed cannot be made with both parts so this really put a set back in my moving process (and also forced me to take extra time for work to be home for the package for the second time).