I only just received it and put it together. It was definitely more complex than i thought it would be but between myself and my boyfriend we got it completed in under 2 hours. Youll need patience to deal with the assembly. Heat function works perfectly and massage is great after after a long days work it definitely helps to relax. Its a brighter blue in person than on the screen. Seems to be a pretty sturdy chair. The usb connection will definitely come in handy to charge my phone more conveniently.
Update, not even 6 months old and the cord snapped off   we had to Jimmy rig it to make it functional again. I was told a repairman would be coming to see if its fixable or if a replacement bottom needs ordered.