So far, we have only had the chance to use the dishwasher 3 times. This is the third dishwasher we've owned, and it is the best. This is the first time that we have put in dishes and flatware without rinsing them, and they come out clean. This includes plates and flatware with peanut butter on them! We should add that we don't run the dishwasher every day - we try to fill the dishwasher before running it. That is typically 4 days of unrinsed dishes and cutlery sitting in the dishwasher before turning it on. The upper third-level pull-out has been perfect for flatware. So far, we're impressed. The dishwasher is also quiet, which is really nice for our remodeled kitchen-great room space. The main question we have right now is how long this dishwasher will last. (Our last dishwasher died within 4 years.) We'll try to follow up in a year or two. For right now, we are happy with the purchase.