Things you should know:  This is a mama bear sized chair - just what I was looking for.  It's a very firm chair.  I've only had it 2 days so it may soften with use.  I'm good with that, not everyone would be.  It has great lumbar support and the headrest is well located for me.  I'd be happier if the footrest rose a little higher than it does; it's not quite parallel with the floor.  I bought this to replace an old favorite chair that was worn enough that the wooden structure under the upholstery was digging into my hip. This chair is a little roomier and not sagging. LOL!