Not sure how others got so lucky with this furniture.  I had a missing piece (well, two of the same piece and none of another), a piece cut weirdly incorrectly (and the error couldnt be hidden), and four pieces drilled incorrectly.  I contacted Bush (three separate times since I kept finding more issues), and was told if I had nine pieces with issues, I could get a replacement...six pieces with issues weren't enough.  Ha.  So, the pieces are all out at the curb for trash to pick up.