Wayfair customer service is very good and they are very helpful.  I am so sorry to leave such a negative review on the lounger.  The fabric is very cheap.  Looks like it will disintegrate in a few uses.  Very uncomfortable.  Very short cannot lie down comfortably.  I am not very tall but the face part is in the wrong spot.  So disappointing I waited with high hopes of getting a great item.  I will be returning this today.