UNFORTUNATLEY AFTER ASSEMBLING THE CHAIR I FOUND IT TOO SMALL.  FOR MYSELF, THE NECK MASSAGERS ARE ON MY HEAD NOT MY  NECK, THE CONTOUR OF THE CHAIR DOES NOT ALLOW FOR THE NECK MASSAGERS TO TOUCH MY NECK. THE WHOLE CHAIR SEEMS TO SMALL FOR MY BODY. FOR MY WIFE, THE SHOLDER PADS COME OVER HER HEAD AND DO NOT TOUCH HER AT ALL, AND THE SAME PROBLEM WITH THE NECK MASSAGE. I WOULD HAVE TRIED TO RETURN IT BUT THREW AWAY THE BOXES. I SEE NOW THAT NEXT PURCHASE I WILL DO IN PERSON NOT ON LINE.  IN VIEW OF THIS, I HAVE NO CHOICE BUT TO TRY TO SELL THE CHAIR ONLINE AND GET WHAT I CAN GET FOR IT.