I love this pot! I just didn't know how to use it. The first time, I burnt the food because I forgot the water (soak and clean, no stain). It is a true lifesaver on nights I forget to pull out anything frozen. Homemade soup is a breeze!- You load it, close the lid and push a button (or two, depending on the setting you want). Down side, you do have to wiggle the cord sometimes to get it to come on.