This washer/dryer combo is amazing! Yes, it takes about 3 hours for an average load. We are a family of 2 and run a loud every other day and have had 0 issues. It fits perfectly in our kitchen (we live in a tiny home in a big city). This has been a life saver. 
Clothes come out clean and not wrinkled. Make sure to fold everything right when the dryer is done, clothes will feel moist for about 30 seconds, give each item a nice “flip” before folding and it will be completely dry. We are looking at buying a larger home with an actual laundry room, we will never have to separate machines again. Space saver, energy saver, and it doesn’t heat up the house. I’d give it 10 stars if I could! Great product!!!