It works. I'm a fan of simple human products. They're sturdy, long-lasting and come with a good warranty. So I like the trash can and will recommend it, just know that you need to put it in a location where the lifting mechanism won't be easily triggered. We're having that issue at the moment as we have yet to find a good spot. But I'll say it's nice not to have to fight with a step or touch the bin to open it. But we do also have simplehuman's step recycling cans and the step mechanism there is pretty well. So I can't say this is more ideal unless you find a great spot. Shipping was on time and the packaging was sufficient.