I ordered these dishes in Dec. 2015, and they arrived quickly, very well-packaged, in perfect condition. They are beautiful and I use them everyday. In Feb. 2016, one of the dinner plates broke in two after setting it in the sink. There must a flaw in the stoneware with that plate. I asked Wayfair about replacing the one plate, and they promptly sent me another set of dishes. Their customer service is exceptional! I have made many purchases from tWayfair in the midst of a home remodel, and have been very pleased every time.