I am writing to express my disappointment with the Command Clear Decorating Clips Value Pack and to ask for a refund. I had used the Command clips successfully to hang string lights inside my home in the past, and so I decided to purchase them again for the same purpose. I followed the directions carefully, yet when I returned after one hour (the time listed on the box) to hang my lights, the clips all fell down. I could brush them right off the wall with a light touch of the hand.

In the past, the adhesive strips were white, but these new ones are clear and appear thinner than the old ones. It is the only difference that I can see between the old and new products. The white adhesive strips were nowhere to be found in the stores. I have been an enthusiastic Command user for several years, and none of your other products have failed on me. I am beyond disappointed and I would just like my money back. The Value Pack was pricy for something that simply does not work anymore.