This is our first hot tub and we absolutely love it.  Be warned when they say curbside drop off they meant it.  I will state the delivery people did call and let me know they would be arriving within 1/2 hour.  This is an easy to use spa.  We put it in place, filled it up with water, plugged it in and done.  As it was filling up I went to our local spa store to purchase the correct chemicals and received some advice on how much and when to put them in the spa.  The next day we were able to enjoy our spa and have enjoyed everyday since.  We couldn't more happy.  Pros: Great value, love the design and easy to set up and useCons: Not a fan of the literal curb side drop off but hey I have my tub and am quite happy!