The fire was packaged well, but unfortunately keeps cutting out after about three minutes of heat!..
The instruction booklet is rather baffling!, because it says to press the switch for 900 watt, but then reads  to then press the other switch for  1, 800watt switch, but then says both switches have to be pressed at the same time. Confusing!..for the higher heat 
I pressed the switch for more heat, turn the temperature knob up and the fan heater doesnt like it! and it cuts off!.and stops working . I then have to wait a few minutes before I can turn the fan heater  back on again,orb else non of thebe switches work. 
Very frustrating!. 
There must be a fault with this fire,which is disappointing. I love the look if the fire too, and was looking forward to its arrival. 
Usually Wayfayre are very good when  I have ordered anything. from them Never had a problem until now. Obviously theres a fault with the manufacturing, so it will be sent back.