I got my first one over 10 yrs. ago after finding out how they were made an was truly impressed with the warranty as well as the product.  Soon after I got a butcher block and customize my own set along with a large sharpening steel & 2 types of scissors.  One of my saddest days was opening a box after moving into my new apartment and finding one of my favorites, my 5" serrated broken..., it was a good run an I was a little sick until I got it replaced.