Don't be put off by some of the negative comments. This wok is pure magic. Easy to use (do read the instructions first). Easy to clean (takes a few minutes with a damp cloth). Most of all, it will transform the taste and texture of your food. Yes, it gets very hot but it is supposed to. It has various heat settings although I find roundabout M is generally hot enough for most things. You can adjust / reduce the temperature quite easily during use. Great service from Vonhaus too! It arrived very well packed and superfast.