The parts are missing the screw holes!!!!!! So, we put together most of the frame before coming across a damaged piece, but now we have to wait at least a week for the new part to get to us.  The manufacturer said they can only ship “ground” and it is coming from Canada and I live in Alabama....so there is no telling how long that will take.  In the meantime, I have 3 children with no bed to sleep on! Our house is too small to lay their mattresses out on the floor, so the mattresses have to stay standing up against the walls until we can finish putting the bed together.  This is an absolute disaster!!!