When we received the box it was somewhat beat up.  When we put it together we discovered the lever to release it was broken.  I called and spoke with Vivian at Way Fair, she was so kind and helpful.  The recliner was replace at no cost to me and we received it today and it works!  It is a little small, but we knew when we bought it as it was for a basement bedroom that is a little bit small.  My disabled daughter loves it and really likes the cup holders, she puts her phone in and remove in one side and her drinks in the other.  Thank you so much for the great service Wayfair, Vivian gets a very BIG GOLD STAR, too.!