Absolutely adore this couch. My favorite purchase to date! Comfortable, firm (but not too firm), amazing quality for the price. Large enough to fit my fur babies, daughter  myself. I’ve fallen asleep here a number of nights in the months I’ve had it and woke up well retest. White glove service was also 910!! Only docking a point for showing up and not calling ahead of time like they said they would- luckily I was home.