A great chair at a good price. Its not easy to find a recliner for a man who is 67 believe me. Especially one with all the bells and whistles.  This chair has heat, gives a massage, and will even lift you up from a seated position to relieve he strained tired knees of a tall man. The seat is a little firm but not uncomfortably so.  I would expect a some firmness on a lift chair. The arms are well cushioned and the leg rest is nicely padded as well. It has a phone jack for charging and a nice side pocket. I got the lighter camel (tan) color so I put a recliner cover on it. The standard, off-the-rack size fits just fine. I didnt have to special order a custom size. It looks fabulous in my parlor.