Very happy with this chair.  I bought the open box and the hardware was missing, but a quick trip to hardware store and problem solved.  Easy to put together, very comfortable and looks great.  Only issue was delivery.  Fed ex left my box on my driveway sitting in a puddle rather than on my covered porch.  Just made the box flimsy and difficult to move.  Not sure I will buy the 2nd chair just because of the delivery.