I was very pleased with the choices that Wayfair had. Once I decided which matttess I was buying the delivery choices were good. The mattress arrived in good condition and was exactly what was advertised. As for the mattress itself, it is a medium firm. When fully expanded it felt like a slab of concrete and I feared I may have picked the wrong firmness. But I got into bed and read for a while and noticed I gently molded into the foam. I did not feel any pressure on my back. It has taken me about 3 nights to get used to the new feeling but it has not disappointed. This may be too firm for some but it supports so nicely and it forms to your weight and removes the pressure points I have gotten in the past. I am very pleased with this and I would recommend  it to anyone. I have had chronic back and neck and shoulder pain for years and it is difficult to find a mattress that helps. For me this helps. Too soft and I am in pain. So thank you Wayfair. I am very excited