I would have probably given Joss and Main a 5, because in the checkout I was quoted arrival by Friday and I received it on Tuesday, which was great, but when I opened up the package, the inside of my lamp shade had two scratches on it. It doesn’t make a ton of sense since everything is in plastic and foam, but there are two scratches. I’m bummed and thought about returning or else paint spraying it to fix it, but for where I’m using the light, I’m not overly concerned it will be noticeable.
Note: I love the quality of the light fixture and it was easily installed. Loved how quickly it arrived. I’m just not happy that it had two scratches on it. I’m not giving up on your J&M quite yet, but I hope for perfect quality with any future purchases!