We were happy with shipping time and condition and at first very pleased overall. However, it's been less than 3 months and the pilling on the entire couch and ottoman is SO BAD already - it's so fuzzy. Also, the cushions get misshapen and are impossible to flatten out since you can't flip them at all. We didn't expect it to last forever, but are extremely disappointed with the condition after such a short time and would not recommend. It's hard to take a photo to really show, but I tried.