As with most people, we were a little nervous about ordering a couch on line, but we did a lot of research and comparisons and decided to take the risk.  It took 6 weeks to deliver but that was expected.  The material was just as expected and super soft to the touch.  The L shaped sectional is large and fits beautifully in our living room and matches our oriental rug perfectly.  We did have a few issues with a leg being cracked and a small hole in the skirt of one of the pieces but Birch Lane is working with us to resolve.  We already received 2 extra legs which screw in.  We had looked at buying a sectional from a more expensive website but feel strongly that we got a high quality product for significantly less.  Very happy and will continue to buy products from Wayfair/Birch Lane.