I love the actual chair. So comfortable and just what I was looking for. My only complaint was the chair was clearly a return. The box was in poor shape when it arrived wrapped many times with tape. I was afraid there would be some damaged parts; however that was not the case. My chair had marks all over the cushions as if someone had sat in it with greasy hands. I had to clean the chair before I would sit in it. I understand the chair was on sale but I felt it should be in new condition, not used. That’s the reason for 4 stars and not five. This is the first time it has happened with Wayfair. ☹️