Some Pieces Missing But I Purchased More Than One Chair So I Have A Chance To Use The Others While I Wait For Replacement Pieces. Replacement Pieces, Though Taking A Long Time To Arrive, Are Easy To Request As Customer Service Reps Are Nice And Professional. These Chairs Are Being Used Daily And Their Sturdiness Is Holding Up Great. The Legs Have Rubber Bottoms Which Make Moving Them Easy And Prevent Scratching On Wood Flooring. The Assembly Was Easy - Legs To Seat/ Seat To Back - And Packing Was Perfect.