I honestly love it! The delivery process was amazing. I received a very clear email about the process. I got a very pleasant phone call letting me know that they would be at my home soon with my table and chairs. I also received a follow up email asking about my experience and a review request. I was pretty busy that week and wasn't able to leave a review like I had intended. But it gets better....A very sweet woman called me to personally make sure that I was enjoying my new table and chairs. I have to say.....one of the best online retailers I've had a chance to work with so far.