The fan was working great for a few months but all of a sudden, the receiver gave out and the fan nor the light came on. I had to pay for servicemen to diagnose the problem. I called and the warranty sent a replacement part. But then, I had to incur another cost to have the servicemen come back out to install the replacement. All fans have different receivers so be careful if this happens and you try to order a receiver and remote set from elsewhere. You will need to uninstall and install an entirely new fan. Very inconvenient. The reason for 2 stars is because the make of the fan itself is sturdy and goes well with our decor, also, the warranty responded quickly. But major improvements are needed.