The bed is great but came with a couple scratches that aren't obvious so I kept it.This is the third item I have bought from them, first was damaged, second (quilt) sent back because it was horrible and now this bed that has scratches. Don't agree with their return options: in store credit and free shipping for returns verses payment for shipping for credit back to my card. If the product wasn't damaged in the first place there would be no returns. Find ordering from Wayfair risky.