Super happy with this purchase and with the service that we have received since our purchase. Firstly, this is a beautiful chair and VERY comfortable (both my husband and I often work from the kitchen island so they get lots of use !). The swivel is a great option as our television is on the opposite wall to the kitchen in the family room. We originally ordered three but one of them became a little wobbly (not enough for my husband to complain, but I was sensitive to it every time because the other seats were so sturdy). I contacted Wayfair and expected to be charged to send it back and get a new one. Well, to my surprise, they offered right away to ship a new one and suggested that I donate the wobbly seat to a charity. 5 stars-first for great quality and style (we get lots of compliments) and second for exemplary service and responsiveness.