I bought the 6'7"X 9'6" version of this rug and absolutely LOVE it.    So I ordered the 2X3 version for a doorway and it came with a severely frayed corner that had become unbound.  The customer service person ridiculously demanded that I send it back in the original packaging, which is impossible as it comes in a thick plastic wrap that has to be destroyed to remove the rug.  Ultimately, I sent it back in a trash bag.  The replacement rug had the same problem, frayed binding at the corner.  So I gave up and requested a refund.  The large one did not have that issue.