The items that we found to be problems with this coffee maker are: 1. Water Cup markings are only on the left side of the carafe. 2. The display is only visible if you use a flashlight to look at the readings. 3. There is no positive feedback from the settings i.e. strong or auto. 4. The Duralife glass carafe shattered in a thousand pieces when dropped less than 8 inches. 5. The cost of the replacement carafe will be 66% of the original cost of the coffee maker. What does this say about the quality of the rest of the coffee maker? Of course I can always buy a comparable coffee maker for the price of the Duralife Carafe.