Thanks goodness this is a work appliance and I didn't have to spend my own money on it. Main question: why is there no easy way to turn the machine is off or on? Controls aren't intuitive at all, and it didn't come with a manual, so I had to look it up online to try to make sense of it.  And it still didn't make any sense! One of the instructions was to knock firmly on the side of the machine to pause the cycle. Have we not evolved past beating appliances to try to make them work? Does this not qualify as domestic appliance assault?