First impressions go a long way. While the packaging and presentation are top notch. I was more impressed with the design and aesthetics of the actual device. Pros Stainless outside with a ergonomic cube design Integrated handle and plug storage. Dimensions, compact with solid base Remote Large temp readout Appears to be well constructed. (Time will tell) Cons Could be more energy efficient for price? (I run a home energy manager that tells me my Kwh usage instantly wherever I turn on anything in my home. I'm not really sure how much any company could improve on this, but in fairness I ran and compared all of my heaters in the home and they all consumed relatively the same amount of energy on low/high comparisons. From cheap ones to mid range and above). Odds and ends The item comes with it's own remote, but to be fair I've not used it much besides to determine if it works. (It does until I lose it)