I wanted to add some greenery to our urban apartment and was a bit skeptical of the quality of any plant bought online. Also, my track record with living plants is not great but Costa farms has made me a believer. The money plant I ordered via Wayfair arrived perfectly packaged. A few branches were dented but overall it was healthy and it has continued to thrive even after a few months. The braided stem looks exactly as pretty as shown in the picture. I saw some troubling signs at the start and my friend suggested that I might be overwatering it so now I only water it once a week when I see the soil dry out. I haven’t used the app yet. Only downside is that it comes in a grower pot and I am still trying to figure out what size decorative pot I need for it. That aside, very happy with our purchase!