The description is incorrect. This mattress is not soft-medium. It is medium-firm. After first night my shoulders were really hurting, so disappointed to almost tears. And then waiting for a different mattress to arrive to replace it, I’ve woken up with an aching back every morning (Ive never had any back problems) dread going’s to be done every night and can’t wait to get up in the morning . Sorry Dormeo but this is an honest review.