Had faucet for almost three years. I too have had to replace the soap dispenser and the sprayer 3 times. The company was great at replacing the parts at no charge. It's just a little frustration to have such an expensive and elegant product of which you never know when it's going to break. Everyday is a wait and see. I do however have high marks for the company. They've sent replacements immediately. Not sure if I would recommend this style to anyone. I do however recommend the company.