The machine is small and compact making it perfect for counter space. The machine’s design also makes it so that it does not stand out as something different from an ordinary countertop appliance. It is easy to clean and easy to use, producing a great shot of espresso. The only faults with the system I can see revolve around the distance between the group head and the base as well as the overall power of the machine. The distance between the group head and the base is not large enough to accommodate a basic coffee cup. It would be nice if this was increased so the shots could be delivered straight to the cup instead of to a shot glass which has to be transferred to a cup. The power of the machine is not strong enough to use coffeeshop grade espresso grounds and the steam wand does not produce enough steam for a full 16oz latte. Overall we are pleased with the machine and it produces good shots of espresso.