I ordered a King size. It came tightly packed in a box. Inside it was vacuum sealed in a plastic bag. I put it in the dryer for 15 minutes to fluff it up. Worked beautifully. It’s soft and thick. The back is just as nice as the top. My last one had some cheap mesh back that just started falling off in the washer. This pad looks like it will stand the test of time while protecting the mattress and providing a plusher surface. The side pockets are really deep and even with a pillow top mattress there is plenty left for those who have even thicker mattresses. I can’t wait to sleep on it tonight.