The reviews almost made me not buy this. However, I did anyway hoping the issues were resolved, but reviews aren't wrong. You definitely need a power drill to put it together. Several pieces arrived broken (none of it was bubbled wrapped), stained, and all (16) the drawer rollers were missing. I gave it three stars because the actual furniture piece is very nice. To me it seems like a quality check problem which is easily fixable if someone puts effort in. I can't believe ANY seller could in good conscious ship this to a customer especially since it's a hefty price. It's nice they will send replacement parts but it's annoying that you should have to wait on it.