Love my smoker, I've had it for almost a year now and have used it multiple times and I've had amazing results. My only issue is that the probes are showing a temp that's about 15 degrees more from what it should be, I have 4 other digital meat probes that I used to compare temperatures and the Broil King ones are significantly off every time. Unfortunately I learned that the hard way the first time I made a roast and it was well done instead of medium rare. My Broil King dealer got me some new probes but they have the same temp problem, so I just use my own probes for now and the app is useless to me without properly working probes. For the money spent on this unit I expected a quality product so I will not settle on faulty probes. Currently my dealer and Broil King are working on a solution. Other than that the smoker has worked flawlessly.