I absolutely love it. Followed the instructions. It needs to sit for a couple hours before the first use. Started making ice very quickly. Very soon had enough ice to make a FEW drinks with soft and chewy ice. This is not a freezer, so this just as most others is NOT meant for holding for long periods of time. I Was able to bag up some ice fairly quickly. It’s heavier than I thought it would be. It’s quiet, not whisper quiet but I don’t really notice that it’s on. I love this one in particular because it recirculates the melted ice to make more ice. This Very happy with this purchase. May even buy another for upstairs.