Let me lead off by saying I love it! It looks high quality and sturdy. My only issues was with the packaging. Seems to have gotten a bit damaged on the way as a few of the wooden dowels were broke and some of the wood split. I was still able to assemble it with some slight modifications. The directions aren't detailed very well but they are good enough to get it built. 

Customer service at wayfair gets 5 stars easily! They respond quickly and courteously to any issues/questions/concerns you might have.