Expecting the website photo (right) of Rustic Brown that was light and distressed. What arrived was not only a different brand, but a dark brown almost black matte finish. Received the absolute WORST customer service on Wayfair chat with an agent arguing with me over the color (says it’s the same as what I ordered) and refused to take care of the return shipping. One star for both this bench and this agent. Luckily a competent phone agent with a recent eye exam helped me send it back to them. Unbelievable.