Updated review
Despite the issues with the product and shipping, the customer service efforts were 5 stars! I sent an email explaining the issue and including pictures. They CALLED me, offer solutions that were easy and a non hassle. I’m disappointed that the product was damaged and not usable but couldn’t be happier with the service provided. Thank you Wayfair Customer Support!

Original review
Not only were 1 of the 2 received not usable, both were damaged, and I only received 2 of the 4 I ordered three months later. Disappointing to say the least.