I bought this washer based on Consumer Reports reviews, and we're very happy with it so far. It replaced a 16-year-old GE model. The LG is much quieter and seems to use less water.
We've been using AI mode for all our washes, and it takes at least 15 mins less time than the old washer. I use the LG app to keep an eye on the wash cycle, mainly because the end-of-cycle notification isn't loud enough to be heard unless you're in the basement.