I was given this machine as a birthday present from my MIL. I have never used a machine before, so I took a class at Jo-Ann's. Unfortunately I was told not to bring my machine as machines would be provided, only to learn that yes I was supposed to bring my machine! So, I ended up learning on a Viking. Fortunately this machine, even given the various ratings, IS easy and standard to use. It comes with a ton of stitch options, that I haven't used yet but so far, everything is great! I did have a question - sent in an email and within 24 hours received a thorough response from the Singer team. Very happy with this machine so far!