I’m in love with this ice maker and would recommend to anyone looking for tiny/pellet ice or simply looking to have extra ice production. Reduced by one store - only due to issues with ice maker intermittently going into some sort of “sleep mode” and/or glitching. We usually notice right away (due to ice bucket being half empty) so usually isn’t much of a problem and “add water” error due to tubing placement in back. Water tank tubing MUST have a dependent loop or this error occurs. Slightly longer tank tubing or small weight attachment to hold it downward would solve this intermittent problem.