Very disappointed that the melt and soften have been combined into one button. It never seems to have the right combination of what I want to do without staying there and watching something to make sure it doesn’t go all the way to melt. What if I want to soften something less than a whole stick of butter? Again, I just have to stand there and watch through the window and keep opening the door to check to see if a half a stick of butter has been softened before it actually turns to being melted!  
Even worse is that the defrost button as far as I’m concerned is completely useless. Things that I want to defrost are not usually meat, poultry, or fish which are the only options given. I want to be able to push the defrost button and put in the number of seconds that I know I will need for things like a muffin, bagel, cookies, etc.