This was how the hot tub was left in my driveway. I called the morning of delivery to see when it was coming and I was assured that I would get a phone call at least a 12 hour before. Dropped my son off at camp and came back to this. Delivery company refused to come back and move it and Wayfair has yet to help me with anything. We’ve in the meantime had to pay someone 200 to move it so that no one hits it in our driveway and so that we can get our cars into the garage. I buy from wayfair all the time but this is by far one of the worst times I’ve had dealing with them. Now that is finally in place we hope to have it hooked up this week.