We bought this two years ago when we remodeled our kitchen. My wife loves the good looks and clean lines; I love the outstanding customer service. After two years of daily heavy use the sprayer started to leak when turned on. I contacted customer service and within a week had a new replacement (at no charge!) Customer service like this is too rare these days. Whenever we shop for faucets again they will be Pfisters ! [This review was collected as part of a promotion.]