I bought this item about a month ago.  I don’t bake much, so I have only used four times.  It has worked great, but I haven’t used the dough hooks yet.  I like the fact that it starts slow, so flour, etc, doen’t  get thrown out of the bowl.  Increasing the speed is easy to do, and I also like the easy beater ejection.  But, twice I had trouble getting the beaters to click in.  The first beater inserted, the’large’ beater, always goes in smoothly, but the second beater doesn’t always click in right away.  I had to eject the first beater, and start over, several times.  An easy thing to do, but I am considering contacting the mgr for a replacement.  Other than that one thing, this mixer works great.