I bought two of the 9-piece Pro Series Cabinet sets.  They were well packaged.  I had one minor piece damaged and they sent a replacement.  I was very happy with how they responded to that problem.  They are heavy and it worked better with a couple of people to install.  Not hard, but it was a lot of work.  They are working out extremely well and so far, they are doing everything I had hoped.  To be critical, the only minor issue believe it or not was the washers in the hardware kit were occasionally out of spec and too small to go over the bolt.  Easy fix, but I wanted to give you the whole story.  I have a couple other areas that I can stick a couple cabinets, and I for certain will be getting more of the New Age Cabinets to fill the spot.  You will love them!