I bought this toaster due to good reviews, and I have not been disappointed.  English muffins come out crispy, but not overdone, and I love the way it toasts the inside of the bagel, but not the outside, on the bagel setting.  I am very satisfied with both the performance and the look, and the wraparound storage for the cord on the bottom is great!  Only thing missing is a warm button, to reheat without overtoasting, if you're not ready to eat it just at that minute. [This review was collected as part of a promotion.]