I have yet to have this bed for my kids. Ordered in July it’s now September and Wayfair has only offered the worse possible experience in online shopping ever. They sent me the wrong bed TWICE. After taking apart my kids current set apart and building we noticed it was the wrong bed. Went through customer service and they reassured me they would send the right bed. After waiting it arrived and we started the process again only to find out AGAIN it was the wrong bed. Called customer service again spoke with Alicia and she shipped out the right bed which is still not here. Offered no refund, no discount, just a big sorry. I want a refund, this is by far the worse experience. My kids 5,3 yo are sleeping on the floor this whole time thanks to Wayfair and their incompetence in the warehouse.