The chair is all as it is advertised. I am an 89 year old with serious outbreaks of gout and arthritis. The heat and massage features have already given me relief. THANK YOU!!!!!
On a less positive note and this is not a criticism of Wayfair in any way. The chair was shipped in 3 pieces, 2 of which were delivered to my door (as I verified it would be). This was on Friday, 05/12 I called Purolator  on Saturday to inquire and asked to be sure the remaining box be delivered here. I got an Email from Purolator on Monday informing me they dropped off the box at a Purolator site here in Mission. I had to hire someone to pick it up and bring it to me on Tuesday. Not very good service. As I said before I'm just a grouchy old man being honest with my thoughts.