I accidently ordered the wrong size and kindly asked if I could return for the correct size. Since I was outside the 30 day window by 2 weeks they wouldn't allow it. The representatives talk like robots. Like their items are basically overpriced junk from China but I'm on a budget and cant afford high quality curtain rods especially for a rental so I'm out 96$ for 4 of them and I will not purchase from this company again.