The jewelry box was not handled very well. One of the hinges was off and the middle ring drawer was unattached. Luckily I found all the pieces in the box after much searching and was able to screw everything back together. Luckily no scratches on the wood and the jewelry box was usable. I knew I was going to like it because my Mother has the same one and I loved hers. The twelve hooks to hang necklaces on is the real reason I "updated" my old inherited jewelry box from my Grandmother. 
Hopefully, your purchase will ship better than mine.