Arrived intact in two boxes. Was easy to assemble, although the instructions could have been better. You need to watch out for the big round connectors. One has 5 pins and one has 7 pins. They look identical and the 5-pin connector fits in the 7-pin plug which is incorrect. Chair looks good and works well. The instructions don’t tell you the lift and recline buttons are on the right side. Be sure to leave enough room at the back as the seat slides backwards when you recline and want the footrest up. That was unexpected and kind of nifty. The only downside is that the seat and back are a bit hard. The massage feature is nice and quiet and has a lot of adjustments. Again, you have to figure it out on your own. Needs much better instructions.