My first order with Wayfair was a bit of disaster.  They showed the item was in stock and it would be delivered in a few days.  I placed my order on December 5th and it was supposed to be delivered on the 8th.  When the item was not delivered and there were no updates provided by Wayfair - I called and customer service said they were out of stock and would not have them for months.  Then I discovered they took my payment on December 8th for something out of stock and not shipped.  Once I discovered they had taken payment I called on Jan 17th and they had them in stock - but my order was not being processed.  Customer Service did arrange to get my item shipped - what was supposed to be delivered in 4 days took 6 weeks (and likely would not have happened if I hadn't called.  The TV stand is good quality for what the price.