The original door we received had one area of damage that quality control missed and another area of damage that obviously occurred during shipping. Wayfair customer service was excellent and sent us a second door immediately. We were a bit panicked because we saw more damage to the box when it arrived but, luckily, the damage was just to the box. The door is beautiful and solid. We’re using it as a pocket door for our remodeled bathroom. We like it so much we plan on ordering more as we move on in our remodel.