The quality of this faucet is low. The soap pump boke twice. The first time, I ordered a replacement part and Price Fister sent me a new one free, which was nice. Now it's broken in a different spot. It only ever got moderate use, not like we beat it up. The real kicker is the faucet itself. It doesn't regulate the water flow (basically you get either a trickle or full-on high pressure, nothing in between) and when the water flow is too low, the handle drops and it literally turns itself off. I have a friend who's got the same faucet in his house and has all the same problems, so ours isn't an anomaly. I wouldn't buy this faucet again. It's only a couple of years old, and we'll be replacing it soon. Disappointed!