The first pair of lamps one was not working. To Wayfair’s Credit the lambs were exchanged and I just had to discard the 
broken original. The second set the lining of the shade is plastic and both sides were dented so it looks like a crack when you turn 
on the light. I’m just too tired to return the lamps again if it was based on customer service I would use Wayfair again but this time it’s based on quality of product and I don’t see me using Wayfair again.