One of our MAIN reasons for purchasing this particular model was the Hot Water Feature.....thinking INSTANT hot water, but NOOOO!  You have to wait LONGER for this hot water than if you were to just put the bowl in the microwave and heat it.  SO Disappointed.  We had to go back to our Culligan Water Cooler which has INSTANT Hot Water, all the time, without waiting.   Seriously, GE definitely missed the boat on this one!