it's nearly a year and the dishwasher is doing its job. I had some early complaints that the wine glasses were not getting as clean as I wanted, then I read the book again. It said that you should run the hot water at the kitchen sink until it's really hot, then turn on the dishwasher. And now I have no complaints. Makes a lot of sense really, our water takes a long time to run hot and this apparently means the first few minutes of washing are using less than really hot water. And so I'm happy...