The assembled product is very nice, but the packaging left much to be desired; (1) the component labeling was horrible as the R label was there, but the L label was missing, and the R label was on the Left arm! Also, the screw-openings for attaching the arms to the chair frame where hidden and had to be found, then opened so to allow a screw to enter and attach both arms! The assembly was quite difficult, required many breaks and about 1 1/2 days! But it works fine, looks good and is comfortable!