The first vanity arrived with a cracked bowel. The second replacement vanity arrived with a chip and cracks in the countertop. The crack in the sink bowel may have happened in transit; however, the chip and crack in the counter must have occurred before it was even shipped because the vanity is packaged really well with styrofoam around the entire piece. This has been an incredibly frustrating process to try to get a non-damaged vanity. The order was placed on April 25th and as of September 10th we still don't have a non-damaged vanity.