I purchased (3) 30" bar stools and all 3 were damaged when I took them out of the box.  I initially had ordered the wrong ones - 24" by mistake - I returned them and ordered the 30".  It was almost 2 months and 30 emails later that they finally credited my card for my 1st purchase.  Then they, out of the blue, cancelled my 3rd bar stool.  I placed an order for 3 and paid for 3 and found out that they cancelled the 3rd one.  I did end up getting 2 that were not damaged.  But, I would not do business with Wayfair again.  Very bad experience with their merchandise and their administrative/customer service services.