I'm very happy with the bar stools, as a whole. They are stylish, sturdy and comfortable. The reason I am giving three stars is due to assembly problems. The instructions are clear and easy to follow, but hardware was missing for BOTH of the chairs we purchased. I don't appreciate having to run around looking for the correct size lock washers when they should be included. Once is a mistake and **** happens. Twice is 3 stars instead of 5.