We are in the process of changing the color décor of our family and living rooms.  We are changing from the red hues to blue hues.  I was or I thought I was completely finished and my friend looked at the bar stools (in the color red) and asked what we were going to do with them.  Never thought about it and so of course I went online to Birch Lane and found two perfect bar stools.  We received the first one and there was something not right when we tried to put it together.  I called Birch Lane and my replacement was in the mail almost immediately.  Awesome customer service!