We received the Constance rug  as ordered and it was beautiful-color, size,, and plushness as advertised. We were very happy,  and then the shedding began. We tried to keep up with vacuuming but after a while gave up as the shedding contained. We called and got a replacement in a few days, shipped the defective rug back and we are happy again!  Birch Lane retrieved the original rug so that they can control quality and image. Well done and responsive. Kudos BL.

Pros: Exactly as pictured, size, color and deep pile. 
Cons: Shedding , but was replaced with a better made edition