I was only able to fit eight pair of shoes on the shoe rack, not the advertised twelve. I think it just depends on the size shoes you're storing on the rack. I'm a size 6 and my son is a size 12 shoe. Hence, fewer pairs were able to fit. Otherwise, I love, love, love my new shoe rack! It was extremely easy to put together (I did it by myself within an hour), fit the intended space perfectly and the color was a perfect match for a table I have nearby.