The futon arrived right in time for my sister's visit and I am very happy with it! She slept on it for a week. She said it was comfy for a week but not as a long term situation. You need two people to open and close it. The suede material is really nice and soft. It emits a slight smell from the packaging that I am sure will go away soon. Because I ordered the queen, the back of the couch part is very high so you need tall throw pillows to make it look normal. But I'm happy with the overall look and it's kind of nice that your head can lean back on the coach part as well since it's so high. The trays on the side are very convenient!