This chair was easy to put together and in good shape. Very night looking. Everything works just as advertised. The only reason for 4 stars instead of 5 was that the seat doesn't quite go down far enough. I'm 5'3", so when the seat is all the way down, my feet aren't quite flat on the floor, the heels won't reach. It would also be night if the seat back could be adjusted forward a little, as when my back is against the back, my head isn't supported if I'm typing. Other than that, a very comfy office chair! Love how easy the arms move up and down.