Overall I am happy with the purchase. I gave a 4 because I would like to see how they do in a Canadian winter. Arrived within expected timeframe. Communication with delivery partner was excellent - got email, text and phone call. No damage to chairs. The chairs are lightweight which makes them easy to move around. The seat cushions are thick and firm which I like. I ordered grey cushion covers. You get 2 cushion colour covers the one you select and Snow. Putting on the seat covers was challenging- required 2 people and a bit of patience. Quality of covers not as good as ones made with Sunbrella fabric but I expected that based on reviews. No assembly required was a bonus. Don’t have to deal with missing parts and assembly issues.