Easy delivery, item as described, and as others have said, super comfy couch! I could’t find what I was looking for in a store and based on the reviews I took a chance! Plush. Not firm, may be too soft for some. Worth the wait. I love it! So do the friends! Ottoman is seperate. May want to consider spraying with a fabric protector as others have suggested.  I still need to do that (do a test spot on the underside). Am so pleased!