I am very pleased with this sofa and the whole shopping experience with Wayfair. The sofa arrived considerably faster than estimated and my daughter and I were able to put it together with a minimum of fuss. The instructions advised the back would not fully inflate for 24 hours, but it appeared plump and perfect as soon as we got it out of its plastic cover. The seat cushions are firm and comfortable. I don't think anyone who saw this sofa assembled would ever know it had arrived in pieces!