I absolutely love this Couch  so do my kids! Its super comfy! The material is nice  soft. It is low, but I dont mind that at all, its a little hard getting up out of it, but thats not a big deal to me or my family. The problem with the hard portion of the couch must have been resolvedredesigned because I do not have that problem.  Overall Im very happy. I just received it today, hopefully I feel the same in a few months.