I absolutely love my new headboard. It is very easy to put together and looks more expensive than it really is. I will order more things from this website for sure. The only problem I had, which I did not call customer service about to try to let them fix it is when I took it out of the packaging it was torn in two small places. The packaging was not ripped or torn so the actual product was cut in two small places before they even packaged it to send to me. That is my only complaint otherwise I would have given it 5 stars!