My chairs arrived in perfect condition. After assembly, one is still a bit wobbly, but I am confident the chair will "settle" after a few uses. The color was accurately described and matched perfectly with the rest of my room. My biggest criticism of the chair is the noticeably cheap feel when you sit on it. That said, I wasn't expecting to receive a $500 chair for $100! Set your expectations correctly and you will be happy with these chairs!