No surprises here, it was a good price and we are satisfied. I liked seeing it from different angles and got an accurate IDE of what we were purchasing. We got the light grey color and it turned out to be a little darker than pictured, which was even better. Originally bought the goldenwheat colored one but it was way too yellow so customer service was wonderful and we did a very easy exchange. Only reason I didn't give 5 stars is bc the pillowtop came with an indentation in the center of the seat that runs the length of the ottoman, like it's been sat on several times. But we don't use it much and it fills our space well so it doesn't bother me.