This was my very first purchase from Wayfair and I was extremely skeptical. There were so many options and I was worried about the shipping times. This experience has been the best EVER! I loved the updates on where my order was. I got to pick the delivery date and time that worked best for me. I could even change that very easily if need be. My delivery driver called me about 30 minutes when he was away. Called when The delivery team was here. Exceptionally nice and careful when bringing the product in the house. When I finally opened the package, I LOVED the ingenuity of the packing! Everything was sealed and with the headboard so it was one item to take out of the box. And assembly was easy as well. I can’t believe I was so skeptical because ordering from Wayfair was so easy! Thank you so much for my amazing bed!