While the product itself is of good quality, the challenges lie in Wayfairs return policies. Recently, my boyfriend and I eagerly purchased a coffee table, envisioning it to match the color and texture of a previously bought TV stand from Wayfair. However, upon its arrival, it was evident that the actual product differed significantly from its online depiction. Despite keeping it untouched in its packaging, attempting to return or exchange it incurred a frustrating 20 fee. Although we sought assistance through online chat and customer service, the recurring response emphasized variations in online color representation. Regrettably, the lack of flexibility in resolving this issue, coupled with the imposed fee, leaves us disinclined to recommend Wayfair to others.