This chandelier is beyond beautiful. The light reflecting through the crystals makes my living area pop! It took my a while to figure out what pieces went where! I did call to ask questions and they were incredibly helpful and sent me a more detailed instruction booklet within minutes of my call. I needed the most help in figuring out how to join the bottom piece to the top piece before putting the crystals on. My son-in-law figured that part out for me (need to improve that part of the instructions booklet) and then I put the crystals on and had a professional hang it for me. I liked it so well that I bought a second one for my dining area!