Well packaged and no damage, delivered 2 weeks early so that was a positive. Instructions not the best and were screwed up into a ball? 
Partner found it relatively easy to construct. The grey fabric is lovely and suits the decor of the room. Appears sturdy after completion and the mechanics working as they should, awaiting the memory foam mattress so can’t as yet review the comfort of this bed. These ottoman beds are so good for storage, we have a superking ottoman which is great for storage hence the purchase of this one. Am happy with this purchase and highly recommend.