I want to THANK YOU so very much for your extreme kindness and concern regarding my recent situation...I noticed that my 9x12 carpet was beginning to fray in three areas along the edge of my brand new carpet.  It was along an area where no one even walks on or near this area.  I am a disabled senior citizen and it would be impossible to return this by mail, much less be able to afford the postage - you were SO KIND to understand without question!  Thank You, Thank You  This is why I have been shopping ONLY with you - WAYFAIR