We Ordered this Rug on Wednesday Afternoon and spoke to Lee who was very helpful polite and professional through out our call we then had a message saying rug will be here Thursday between 5 & 8pm which we thought was great . 
The Rug is great quality and goes with our new look front room a treat and doesn't move on our existing carpet All in All very impressed with Wayfair the only little gripe we had we didnt get the £15 discount for signing up we are looking at buying 2 sofas shortly from you Kind Regards Andy