Received a rug that was similar, but is not the item I ordered.  Appears to be a substitution for what I actually ordered.  Very rough "blocky" finish... almost like large knots that are woven together.  I would never have ordered it if I knew it would be a substitute.  I was not contacted to approve the substitution, nor was I informed even after the fact that the item I ordered would not be sent.  I consider this a "bait and switch."  Not returning it because it is too much hassle especially during pandemic to return, but definitely will think twice (or three or four times) before ordering from Wayfair again.