Received rug quickly, in great condition. The label did not match the description of the rug I purchased although the sku#was the same. Before opening the carpet, I called customer service and spoke to Lisa. She could not have been more helpful! She was very apologetic and sent out a new rug that same day. Customer service was exceptionally professional and helpful! I will definitely use Joss and Main in the future and I've already recommended them to my friends,
Thank you so much!