This has been the worst experience ever 3rd pick Is first chair I received middle pic is the 2nd which clearly has a hole and the first pic is the 3rd chair I received all of them damaged. Each time I was offered 30 off to keep. For the one with the hole I was offered 25 off. The chair is a nice chair but 500 isn’t cheap and having to wait for responses regarding continued damage products is not right. We had to carry these chairs back to FedEx each time to return. I kept the last one going to see if I can cover the damaged leg. I think after all the inconvenience of getting 3 damaged chairs and have to take such a large item to return they should have given me 50. not 30 which I’m still waiting for.HORRIBLE they obviously do not have quality control in this company.