We love this stove.  The lighted controls are great.  The low level in the central burner is nice.
But: there is a WiFi controller that sticks out the back like a sore thumb.  We removed it.  The bump up in the stainless is not too obvious.
But the griddle that came with it has a defective finish and can be peeled with my thumb.  Neither the big box store nor Samsung will replace it.
I paid extra to support my local big box store, knowing that they would stand behind this.  A visit today and they told me to contact Samsung.  Rhodalyn at Samsung says contact the big box store.
This is terrible customer service.