This item is sturdy and looks great! The packaging was wonderful. Nothing was broken or scuffed. Pretty easy to put together. We did find the mantle board was missing a bore hope and that was pretty important so I called the manufactures 1-800 number and a woman answered right away. I didn't have to hold or talk to someone from another country. I just had to give her the piece number and description and she sent it. It arrived in 2 working days. I live in a small apartment and this unit fits wonderfully. Thank you for such a reliable piece!