Wry dissatisfied with this item. Understand it taking longer than usually to arrive due to Covid however we have not received any follow up on multiple messages left for Wayfair. They also sent a much larger  cover than the spa and had to wait months for that as well. In addition It does not turn on tried all possibilities of recommended solutions. Also requested a copy of the warrant also no response. Very disappointing for a large ticket item to get no customer service especially if it’s not working. Other than that the item itself the quality of the out shell seems solid.