Received the product for free from KitchenAid as long as I was willing to review it.  Have had the toaster for roughly 3 weeks now.  So far I'd have to say I really like the toaster.  It's easy to use and has plenty of toasting options.  My wife and kids like their toast light and I like mine dark.  I eat bagels 2 or 3 times a week and this toaster handles them like a champ.  Fits a large New York bagel with no issue and will even toast it evenly when it starts frozen.  It is a large toaster so make sure you have the room for it before deciding to buy.