Arrived in perfect shape, easy to assemble. If your cats are not interested in tree place it in front of window. We have a bird feeder outside window, and our three cats spend hours on the tree, watching, great since they only go out for short periods in winter, and are bored.  We removed the brown cone bed, so our large cat could have the whole shelf to himself. I would suggest to the manufactureer to offer optional 'supersized' beds and boxes, even our small cat oozes out of the box. Otherwise I recommend this product for its durability, good looks, great  price!!and cat-fun-ness.