I wanted to love this and the concept is great but there are definitely some hiccups. I wasn't sent a grill plate, but instead received 2 crisper plates, so quality control wasn't great. I made due and made beef, sweet potato and brussel sprouts. It took about an hour which is quite amazing. The handles get a little hot to touch when it's been going for awhile. I'm also glad that I have small hands to be able to pull everything out fairly easily. Cleaning the different compartments is NOT easy so that's a bummer. But it looks great and works as expected.