We bought this shed for the ease of assembling and the size. We put the shed up at our seasonal camp at the end of last summer.  We were very happy with how quickly and easily it assembled and it looked very nice.  Over the winter we had a heavy snow storm and by the time we got to it, the roof had buckled.  At this point we only had the shed for 9 months and knew the warranty may not cover the roof, but contacted Lifetime for our options. The lifetime representative was very sincere about helping us, and after sending the pictures of the damage, Lifetime replaced the roof and also sent additional hardware to better support the roof.  Once we were able to remove the roof we noticed two wall panels that were damaged and we contacted Lifetime and they quickly sent the two panels. You don't find too many companies who will stand behind their product like this and we appreciate it very much. We will continue to purchase Lifetime products.