This is a nice toaster.It looks really nice on the counter.It can toast thick and thin bread.Bagels.Frozen things(not sure what though).You have the button on it to cancel as we all know what it's like trying to get used to a new toaster.It's easy to see what number you are using to toast things on.However my complaint about this is the toaster trays that catch your crumbs are at the back!! I mean seriously it really is a pain to have to keep turning the toaster round to do that as I have to keep unplugging the toaster to do it.If they had put them at the front it would have got 5 stars.