Received our chair today. Delivery was done with in the dates I was given. I did not get the assembled chair so husband had to assemble,  it was easy to do. Chair was smaller than we expected,  but fits nice in the spot we chose. Chair is comfortable,  sturdy. The heat works great, the massage is more of a vibration, not the "knuckle"massage some chairs have. It does feel relaxing and comfortable.  For the price and not being able to soth in chair before buying, it's not bad.