I ordered a lot of products for a future construction project (bathroom and kitchen) and they have been stored in the boxes they came at my husband's shop. Now we are closer to installing them, and noticed that the top of the tank is broken.... (they warn you to check the products when they arrive, but in our case it was impossible to open up and check everything at the time it was delivered).... I wish Wayfair could do something about this (specially when they see how many things we ordered from the website)