I've owned this for a year now. Works fantastically most of the time. Sometimes the nozzles does not extend and will make a weird noise. This requires me to turn the power off and then back on. It occurs around once a month.

Installation was tricky with our toilet. I did not realize I have to buy special adapters for the toilet seat and the toilet tank since ours did not have the bolts or inlet connection outside the porcelain. Thankfully Brondell has both of these items on their site which arrived shortly after ordering. 

Installation took longer than expected by Brondell due to my toilet design requiring a full drain and removal of the tank but overall it is very easy. Patience is key.

The remote is great and easy to use. Very sleek and easy to clean due to its smooth surface and non-protruding buttons. The magnet holder is genius and allows for quick removal and replacement that is secure.