Box was torn and rewrapped with tape upon receipt (not BLane's fault).  We put the umbrella together and when we opened the umbrella noticed a hole in part of it (we could live with it).  Two days after getting the umbrella, the enclosure that holds the handle to open the umbrella broke... now we can't open and close the umbrella.  Not to mention, the base of the umbrella is so shaky that it can't be moved around without toppling over.  Good coverage from the sun, just disappointed we've had nothing but issues.