cleaning a very dirty home we are moving into. used the head with the pad to do walls, it literally dissolved stuck on food. used straight steam onto countertops with years of grease penetrated into it. the steam loosens grease and an sos pad removes it, it is taking multiple go overs but the counter is going from its golden colour to the white it actually is. the scraper is loosening and then removing stuck on tape and glue, the point attachment is great for inside window frames for loosening and moving to where it can be wiped up all the dirt and bugs etc. I love the product