We purchased a Barn Door kit, and it was basically a good experience. I would have given it 4 stars, however one of the pieces of the tongue and groove boards came damaged. Saying that, I called customer service, and once they had the information they needed and knew which piece was damaged, they said No Problem, we will get the piece out to you right away. They were very helpful and good to work with. In a few days the piece arrived, and they didn’t just send 1 piece, but they sent 2 pieces. I feel like they went the extra mile to make it right. Thank you…