I really like my new patio umbrellas. I ordered them in blue and the color is rich and deep. Unfortunately, one of my umbrellas arrived with a damaged "spoke", the wooden part at the top was not connected to the main pole. Shipping was not the problem as the boxes arrived very nicely without any dents or rips. I believed it was a manufacturing "oops" and contacted Wayfair to show them pictures of the problem. Wayfair was GREAT! A new umbrella is promptly on it's way to me--love Wayfair's Customer Service! Their prompt reply and fairness in their product makes me want to use them a lot more often. How nice to get exactly the umbrella I wanted, in the correct color, delivered to my door (without the hassle of a shopping cart and squeezing the umbrella into my car).  Good job Wayfair!  I'll be using you again.