i like the futon, very comfortable, seems to be made well.  only problem is the mattress keeps slipping down from the back of it when you sit on it......would I buy another one or recommend it, nooooooo.....the directions for putting it together were next to none and the parts it came with, were many, but well marked.  there was no one could help answer  any questions you had (and we did have some) except to offer a number for a company that could perhaps help for a fee.    a couple of friends came over and after awhile(long)and we did have some already put together, we did it !!!!!!!!!  our friend said I would be glad to help anytime but watch what you are buying from this company...to hard for people to assemble.....in fairness we are senior citizens and that could have been some of the problem.  again, once together we were very pleased with it.....