I bought this blender a month ago, and just love it! So glad I had it at Thanksgiving, it is a dream to mash potatoes, make salad dressing, cranberry sauce.  It’s the simple things that excite me nowadays, and I have fun using this. It came with great attachments, was suppose to come with a storage bag, but it was missing. Your phone lines take way to much time to get someone, so I gave up. I really would like the storage bag, since the attachments otherwise scatter..