The chair is great as I thought it would be. Only problem I had was delivery was set for 5-7 days from ordering. I wasn't notified it was coming from China. Twice when I did the chat I was told it would be on time. Finally the day it was to be delivered I still hadn't been notified it even shipped. Chat Finally gave me a number to call. The lady was incredibly helpful and put an expedite on the order and tracked where it was. Later that day I got a Fed ex tracking number and it arrived 2 days later. All in all the chair was a good deal just wished I had known it was coming from China