This shower head is well made and was easy to install.  The face has tiny rubber tips that help with hard water build up and make it easy to clean.  We mounted it with the assistance of an additional arm so the water falls straight down as opposed to angled.  Its very relaxing and offers a full body shower.  Unfortunately, as with many plumbing supplies these days, its low flow makes it nearly impossible to get product out of my hair.  I use a shower sprayer to rinse instead.