I love the look of the futon, but putting it together was frustrating. The first hole we went to bolt together wasn't drilled out, directions had mainly pictures and poor ones at that. how about written instructions for those of us who can read and more detailed. When it came time to put the mattress on, well.... lets say it is not easy to bend. It may be hinged but where would be helpful. It's not as easy to put up and down as they say.  

Pros: Great looking, comfortable, great value and speedy service
Cons: poor assembly directions, no information on where to bend mattress,