Beautiful Machine. Works just like it say's it does. Very easy to use. Only thing I am noticing, is on the single-serve side, if you use a travel mug, like the one pictured, you have to "tip" the mug somewhat sideways in order to get it out of the brewing area. Now, what do you think will happen if you have made a full mug of coffee??? So I am figuring I am going to have to remove the coffee filter/drip portion, every time, before I remove my full mug of coffee.