I absolutely give this mattress topper five stars; I have purchased dozens of pads, mattress toppers, and other items over the years. This is the very first one ever, and I mean ever! This product is extremely comfortable and exactly as described on the product page. I'm amazed at how comfortable it is. It's not too soft or too firm, but it's just right. I lie on it at night, wondering, "Do these people know who I am? How did they know what I needed?" But seriously, the best mattress pad and topper I've ever owned, and my daughter even bought one after hearing how much I raved about it! Thank you for creating the ideal product for a restless sleeper!! I purchased the queen.