I love this machine!!! I have an older symphony model and really liked it. I just got my new one a couple weeks ago and was enjoying it. But I noticed droplets of water on the floor. Thought it was something to do with steamer part. Was using again couple days ago and it was leaving big amounts of water. Looking it over I found water dripping off thr bottom of the electrical cord continually. Called customer service. Tried trouble shooting but ended up taking to repair place. Will see how this works out. Not sure if I want a repaired model now. Depends on what is wrong with it. Also see how long it takes.