This product was missing a piece and it took nearly a month to resolve. Eventually, Wayfair agreed to ship us a new product, however they required us to “return” the old one with the missing piece which was a nearly 200 lb box that had been ripped to shreds because the box was impossible to open or else we would have to pay for the new one as well. This included us having to print out a new shipping label even though we don’t have a printer and because of the birth of our child, we accidentally missed the pickup date arranged with FedEx and now we have no idea what we are going to do in order to get it shipped out. We will look to other options separate from Wayfair whenever possible going forward.