This was my first time ordering from Wayfair.  Although the delivery was late, I believe it was the shippers issue not Wayfair.  Wayfair went above an+ beyond with the shipper to get my order delivered.  And gave me a discount.  Once I received my delivery, Wayfair followed up with me.  On top of that ... I love my new sectional!  It is very nice and solid.  I will definitely shop with Wayfair in the future .... Especially if I win the shopping spree.