I regrettably first tried ordering from another online retailer… after waiting 2 weeks AND all-day on the day it said it was delivering… NO Chair!!! Never coming! As soon as i got my refund, went straight to Wayfair!! I learned my lesson!!! My chair arrived next day, just as I ordered, easy to put together and WAS ON TIME!!! Thank you, Wayfair! (And sorry I didn’t order from you from the start!!) Love my new recliner!!