This is a beautiful sofa.  I purchased it in the emerald green for my AirBNB and this unit has been my highest booked unit. Guests always comment on the elegance of the unit and the sofa which is the centerpiece.  It's not soft, but the velvet is beautiful and the gold accents add to the elegance.  Good value for the money.  The first one ordered arrived without the cushions and Wayfair replaced it with a complete new sofa which I appreciated because I was waiting on the cushions to open my unit for guests.  Great customer service!