HORRIBLE. The box full of metal parts was ripped in transit. After checking that I had all the parts, the bolts for the very first assembly did not line up with their connections and it's impossible to improvise. Wayfair put me in touch with the manufacturer for replacement parts...for days, they emailed asking for information I already gave. Wayfair authorized return but the original box was too damaged and it would have been impossible to get it all back in the box. In the end I'm left with a room full of metal parts that I have to dispose of.  Wayfair was great about it - but I would steer clear of this manufacturer.