I ordered this based on the reviews and the style, and it is  better than expected.  The bottom cushions are firm but bouncy/springy/cushy which makes it extremely comfortable.  The back cushions are heavy and sit on the back nicely.  The frame seems to be fine.  It's really  big but not so big its overwhelming.  You can sit on the end comfortable, perfect if you like to sit with your legs crossed etc, or  sit all the way back, super comfy.  I have back problems,  the back of it is supportive and prop pillows behind my back.  Perfect.  The color is a light cream.  It looks more tannish in the photo, but its a beautiful soft ivory cream.  We had a small issue and Wayfair handled it quickly and professionally.