Ordered two of these mirrors, the first one came in good condition the second one came in with the metal mangled. I requested a replacement mirror, that one arrived today, only this time missing one of the four flower pieces (which you can see by the indentation of the foam protector, was never there). If I had gotten the replacement in excellent condition, I would have given four stars. But since I had to order and reorder the mirror only to end up with one good mirror out of 3 that had been sent to me, I give it 1 star. Quality control does not seem to be a strong point of theirs. I will give credit where credit is due though, the exchange and return process came at no inconvenience to me aside from never ending up with 2 mirrors like had originally wanted.