The first one i received had been damaged during shipping. Also it looked like some of the paint had chipped along two of the hinges that hold up the shelves. I emailed jossandmain and they were prompt and sent me out a new one at no cost. The second one I received was not damaged and easy to assemble. Looks great in my sunroom and adds a nice feminine touch. It isn't an heirloom item but it'll do for the price.