The item is cute and serves it’s purpose, but ridiculous return/exchange procedure.  Within days of reviving my couch, the item went on sale for a significantly lower price. I called to obtain a refund for the difference as it was literally 3 days. I was told to pack up the entire couch,  they’ll refund me and charge me the sale price.  Like what?! So dumb. Why make Me Send the couch back, only to repurchase the same one… nothing was wrong with mine, why not just honour the price. The difficulty with dealing with customer service made me not want to purchase from wayfair again.