I am very pleased with my purchase. The piece was exactly what I was looking for at an affordable price.  The color is darker than pictures show online, however, I had read the reviews saying it would be darker and purchased hoping it was. Sofa is firm, but brand new. I imagine it will become softer once used a few times.  The delivery team was also very friendly and since I was home when they arrived, they carried the sofa right into my front door as to not leave it out in the snow even though I had not signed up for inside drop off. It was greatly appreciated!