We love it.  We had a pillow top with a Grand Canyon running through the middle.  We received this mattress in less than a week and the positive comments were true.  It was amazing to see how such a small box could contain a queen size mattress.  We opened it on the box springs and it immediately sprang to live.  We allowed it about 15 hours to "adjust" before sleeping on it the first time.  It was the best night's sleep I had experienced in a long time, other than at a hotel.