This couch is beautiful! We went from an ugly old saggy brown couch and finally upgraded to this couch and I keep looking at it longingly from across the room. Its firm but so comfortable, the cushions are plush but dont stick out. It has a very modern look and feel and I couldnt be happier. We just got it last week so I cant speak to the longevity of it yet but so far its great and our hound dog is enjoying it.