I ordered this mattress for my parents who desperately needed a new mattress and it was delivered fairly quickly to the front door by their delivery partner. Even though it’s a hybrid, it still comes in a long rectangle box which is convenient. It took two of us to move it and put it on the bed. It’s firm but extremely comfortable and such a nice and relaxing sleep. A bit confusing as the name says queen and the box said queen and king but i did get a king as expected. Would recommend if you’re looking for something plush but firm.