The chair itself is fine, perhaps a bit smaller than appears iin picture. Easy to assemble. I gave this 3 stars because of the shipping process: order placed on Sept 7 and in stock, according to Wayfair shipped to FedX on 9/17-why the delay? I called Wayfair when on 9/19, no movement, Wayfair first said it was at FedX, I called FedX who said they did not have the shipment. I called Wayfair again and spoke to Kimberly who was the first person at Wayfair who seemed to care and could help me. She said the shipping label had been created but chair was still in the warehouse, and she would call warehouse and try to expedite. Chair was shipped to FedX the next day, and chair received on 9/23.