The first one I ordered was severally damaged. They sent a second one to replace it with no extra charge. The second one came and the large drawer was broke on both sides. The left side of the top was splintered off. I think my husband can glue and clamp it back together. We will try to swap the large drawer with the first one. The box was not dented and broke like the first one. So we feel it was broken when they packed it.  If not they need to put Bubble Cushion all over the furniture piece that will be shipped out. I love the desk and don't want to try recieving a third one, hopping the next one will not be broken. They did try to fix the problem. But it was the same way the second time.