I ordered a set of six chairs. They arrived in 3 boxes in two different days. While they were all grey linen upholstery chairs. The size and color of the body were different. I contacted customer service and told them about the error. It was fixed immediately. I understand mistakes happen… when I dealt with the customer service, and they fixed the problem right away… I was more than relieved!!
You’ve got a long term customer here!!
Thank you so much. 
The four chairs are beautiful and I look forward to receiving the correct two, to complete the set.