The goods were delivered promptly but left outside my door which was fine for me but the communication from courier could have been better. The instructions for assembly were awful - in very small print and very confusing. Some items were unnumbered for example. Diagrams were unclear.  Fortunately I'm fairly competent at assembling things and managed to work it out though some of the holes for screws were not in place in one chair and I had to use a bradawl to make them! I'm very happy with the end result however and it was a good price so I guess if you pay more, you get something easier to assemble! It's lovely and sturdy and looks great. It's up to you whether you feel happy to DIY or can get someone who is to help you. Hard work to put together but absolutely lovely item.