We ordered these chairs last minute for hosting during the holidays. We had a few that came with defects, the fabric wasn't ripped or anything but it wasn't stitched properly so there were gaps showing the stuffing. We didn't have time to get replacement parts so we had to fix it ourselves with some fabric glue. For the price of these you'd think they would come perfect from the manufacturer. They are beautiful chairs and look perfect with our dining table and are extremely comfortable but we are unhappy with how they came damaged and it wasn't just one it was a few. Wayfair customer service took care of the issue and we are happy with that service we received. As for the product itself they are gorgeous, but not worth the money for what actually comes in the box.