I ordered six of these chairs to finish to match our new custom made dining table with great hesitation because of a previous experience with Wayfair. I went ahead and chanced it for two reasons: Customer Service Rep Rachel went above and beyond to make the previous nightmare right and these chairs were exactly what I was looking for at an unbeatable price. I was not disappointed!! The chairs were delivered the next day as promised. They were package well and there was no damage to any of the chairs. They are heavy, well made, easy to put together, sturdy and a dream to finish. It took a phillips head screwdriver and about 15 minutes to put each chair together. The only thing I can think of to improve on a great product is to have pilot holes for attaching the seat to the chair base. GREAT product!