What we love about this unit not having to hassle with a heavy window unit every couple of seasons. It really gets the job done. Haven’t tried out the heat yet, but the air conditioning works great ! Love love love that it has a remote. It is a bit noisy when it kicks on but for us it isn’t an annoying noise. At night I like that it creates a white noise. I love the convenience of the remote control. Especially at night. No getting up and bumping into furniture. It has a nice sleek look and doesn’t take up a ton of space. The only con but not a significant one, I wish that it had a side to side vent deflector to am the air a bit but it’s not a game changer for us.