The design and functionality of this fixture is great. That said, installation was less-than-ideal. Part of this was due to hard to find beams in our ceiling, but also we simply didn't trust the included hardware to be able to hold the fixture when all the pans were placed on the hooks. Because of this, we checked other reviews for this item, and saw photos where others used strong hooks drilled into the ceiling, so we followed suit and ran to Home Depot for similar hooks. Otherwise, it looks great and works well.