The freezer has an ice-maker bucket, to which you remove to empty into an ice-storage bucket. First, why have a bucket, just to have to manually empty into another bucket. Second, the ice-maker bucket is a little tricky to put back in. Third, I got this for a vacation rental house, which guests are likely going to have tricky time with the ice. I wish I knew in advance of the 2 bucket thing. I can handle one bucket, guests will be perturbed with two buckets.