We love it !!! First of all, the unit is high grade construction as the interior has a full metal lining for both chambers ,  which acts as a heat shield. There is no burning or melting of any plastic, nor is there a plastic smell with use.
Secondly, the controls are simple, well designed, easy to read and work like a charm. They should prove to be more reliable than digital controls and definitely faster to program.It also has non-skid feet and stays cool to the touch so it scores high for safety. It is a good fit for those who have kids in their household. This is also a good fit for families because of its large capacity. The baskets are big,  fitting almost twice as much food as some of the smaller gadgets ! Most dinner portions are good for 2 - 4 people depending on what you're making. Oh, did I tell you how much I love this thing? Best appliance I purchased.