I purchased this faucet about a year ago. When it began making a strange squealing noise I called customer service and they send a replacement cartridge at no cost. This did not fix the problem so after a few emails and photos to confirm I actually owned the faucet Price Pfister offered to replace it, again at no cost. From this experience I am sold on Price Pfister for my future needs. I really appreciate that they stood behind the warranty and quickly handled the problem with no fuss.
Thank you to the very courteous customer service reps too!