I bought this tent for a camping trip. When we set it up at home we realized that we were missing the rain fly. We contacted them and got an immediate response with them offering to fix it for us. You can tell that this company does care about providing the best experience to their customers, and really standing behind their product. 

It took us a minute to set up the tent and there was a LOT of room in the tent to stand and move around. We were able to fit our queen size mattress and have a lot of additional room for a chair as well.