when i did finally receive the chair it was very easy to put together. 
just snap the back in and put the arm pads on. Only thing is when i got the chair  i ordered a toupe but i recived a grey chair. i did end up keeping it because i figured i looked good with my other furniture. i did get a %20 discount because i didnt want to wait another 2 weeks for a chair. can see the black under the arm pads when you zip them into place. over all a very comfortable chair for the price.