The Worst Shopping Experience Ever!
First, I have never posted a negative review for any shopping experience. 
I ordered two Montgomery chairs and an ottoman on Nov 6. with an estimated ship date of 2-3 weeks. On Dec 7 I was notified that one chair had been lost in transit but I would still be receiving the other chair and ottoman. On Dec 15 I was notified that the second chair and ottoman had been inadvertently canceled and returned to Birch Lane by mistake. I was then assured that my chairs would be reordered and the order would be followed closely through delivery. Well, long story short it is now Jan 31, I received the ottoman on Jan 7, one chair on Jan 25 and have been notified that my second chair has once again been delayed and I have been unable to get an updated shipment date.
All this has been handled by the "Delivery Specialist Team" at Wayfair. Unbelievable!