The package arrived without any screws for assembly. Been laying around in my house for a few days and no response from costumer service

EDIT: It has been two weeks since I posted the original review and only after posting it did costumer service get back to me. I am still waiting for the replacement parts, a month after I made the original order. I have spent a total of 45 minutes (and counting) on hold today, trying to get a phone rep to speak to me. I was transferred to a supervisor and the call got disconnected, and now I am on hold again. Outrageous costumer service, this is not a way to handle this type of situation.