I was looking at this bed for my guest/sunroom. When I saw it on the Black Friday sale for half off, I could quit looking at it and ordered it.  The bed came a few days earlier than expected.  I ordered White Glove Service.  The movers were great except the order was written as a bed rather than a chest bed.  And didn't have time to assemble it.  Wayfair was going to look for someone to assemble it for me but I had to be out of town for work and I got my handyman to put it together.  I was pleasantly surprised when Wayfair reimbursed me what I paid him.  Your customer service is outstanding. In this day and age when customer service is just a fond memory, Wayfair is in a class by itself.