Rude and illogical customer service. We ordered a dinning table and the bench together in a single order. Of course we wanted them as matching pair. Waited for the dinning table for 3 weeks. Came defective and then waited for another 3 weeks, came defective again. We could not wait any longer hence did not order the replacement for the 3rd time and had to returned the bech as well. We still had to pay for shipping for the bench. Customer service was useless and kept repeating the parroted dialog. Instead of compensating the customers for delay they penalize the customers.