I am pleased with the actual fixture, but not with customer service. I originally received the wrong item (2 chair cushions) on time. I called to tell them what I received and they were very helpful and said the correct item would be shipped out using the same shipping speed as when I originally purchased the light fixture. I said that was fine since it would still arrive in time for my electrician appointment for install. Well, it came several days after they had promised, even after I called to double check on the arrival date and they assured me it was arriving on time. It came after my electrician had come to install some other things, so I had to book another appointment. Disappointed in Wayfair. They should have increased the shipping speed since it was their mistake of sending me cushions instead of a light fixture, and then the shipping speed that was promised still did not follow through on the proposed delivery date.