When I first received the bed frame, I was pleasantly surprised! It was easy to put together and the quality seemed great! However, it is now only 4 months of having this bed frame and the middle support cracked and is permanently stuck so the middle support legs are no longer on the ground. This has caused the bed to dip in the center. Very unhappy and a waste of my money. There has been no jumping or excessive force put on this frame, just everyday sleeping. I have contacted customer service, waiting on a response.