Box arrived open and damaged, product came with no instructions except for a piece of paper that said in rare occasions the company will ‘replace packaging’ whatever that means. Also the paper said I could download the instruction on their website which I couldn’t. Dangling ball broke off IMMEDIATELY. The bed at the top came warped because of poor packing, the weight of the wood pieces on top of it. I will not be buying from this company EVER again, notworth the money at all.