The chest was delivered within days of ordering. Updates on expected arrival were received regularly. The chest was made of solid wood with no damage on arrival.There was a strange smell on opening but this had disappeared by the next day. The down point and reason for 4 stars were the metal fittings which were ok but could have been much better. We will probably change them at some point. We have also added tiny castors as trunk is very heavy. The wood was a nice colour. All in all good value for money.