I bought this two months ago to replace a similar Biobidet that we had for 10 years.  This is a great product and the remote has improved and is more intuitive.  The bidet is excellent and works well.  The old one had cracked and broken apart at the seat and lid joints.  I believe the old lid cracked after a couple of years because I am impatient and pushed it down one too many times when it will descend on its own.  Seat cracked after 10 years and the bidet still worked but it was time to replace.  I would not ding on design.