Recently purchased a pair of these chairs and my husband and I are so happy with them.  They are comfortable, spacious and the Blue Modern Diamond print we purchased are so pretty and go perfectly with our couch. At this price point,  I was concerned they might not be very comfortable, but both of us are pleasantly surprised with just how comfy they are.  We did have to wait for 2 backorders and received incorrect shipping information twice, so I would give the customer service a 3 but these chairs are a 5.