The blinds themselves are fine but I ordered 2 and only got one until I called about the other one. A very nice rep found the missing one in California and requested that another one be sent out. It arrived a few days later but it appears to have been dropped on its end and several pieces broke off. We taped it as best we could and are using it but it doesn’t work as well as the other one. By the way, we were home for both deliveries but the UPS driver just dropped them by the door and we did not even hear him.