I received my tree in a timely manner. Just put it up and was quite disappointed. Most of the reviews read that this tree was so life like and looks real. No it doesn’t. After much fluffing there were still many places that you can see right through the tree. I worked in a Christmas tree store in college so I know how to fluff a tree. In fact , that experience is the only reason my tree looks so good. It is stuffed and covered with ornaments and decor. You can get just as good of a tree at any store for less money. I’m not sending it back only because it would be a pain to nox back up.