If I could write this review without stars I would. I am used to HOT coffee. Within 30 minutes of brewing the coffee in the urn goes warm. After 45 minutes I have to pour the coffee in my cup then reheat in the microwave. After purchase I noticed how cheap the lid is and have been very careful fearing it will easily break. Have not had any leaks ..... yet.
Black and Decker, do you have a replacement urn that will keep coffee HOT? I will be posting this review on any site that sells this product.