I love the tub! This is my first hot tub but I've been using any hot tub I could get into for 40 years! This tub is very well designed and constructed. The texture is like cement which is actually nice because you don't slip and slide around. The delivery team was great as they put the tub exactly where I wanted it. It took a day to heat up. The only negatives are there is only one arm rest on the waterfall side but two on the control panel side. And I had to fabricate a metal plate for the electrical cable hole and wire screens for the vents as anti rodent protection. Otherwise a perfect hot tub!