I bought this as a huge upgrade to my 45 year old Singer Touch and Sew. I loved the features, and the one step button hole was a dream!! But there is where the love affair ended. The machine is difficult to load, the stitches are very sloppy no matter how much you fool with tension. I was working on a project and had sewn about 3 feet of fabric before this terrible noise and banging started. The thread had broken at some point and got all tangled up inside the machine. There was no way to untangle it. I was so surprised at the poor overall quality and all the trouble, I took it back. The whole thing was plastic and just seemed cheap. But to be fair, all machines nowadays are plastic. Certainly not the kind of Singer I had grown up with and sewn on all these years. I returned the machine and bought a basic, higher end machine. Sadly, not a Singer. I feel like I've lost a family member.