Bottom line: awful quality, terrible customer support.

Owned the chair for 4 months. The small support crossbar made of particle board snapped after light/intermittent use, rendering the furniture inoperable. Extremely disappointing quality.

Sometimes items are defective, and the company can make things right with customers. That was not the case with this piece of furniture and this order. Customer service was completely helpless to assist in rectifying the situation.

I will never purchase from this company again, and neither should you.