I love my Bissell!!!! My last Bissell lasted for over 15 years and when it died I was not looking forward to trying to replace it. We were given a more modern style cleaner and I was so unimpressed. I just wanted a simple and lightweight vacuum that did its job!! The only upgrade I really needed was for pet hair as we now have 2 cats. I didn't want a bagless and that seemed to be a challenge. When this showed up I was just happy to have a working vacuum again. This thing is amazing!!! The pet hair comes up without a hassle and I'm loving it!!!