ok, until yesterday, we were quite happy with our dryer. it was installed on 30 may 2019 and it broke down 5 july 2020...exactly 36 days after the warranty expired. now i'm going to have to pay someone to come out and fix a product that should have years of life left. have the matching washer and now am concerned about how reliable it is. i am selecting yes regarding whether i would recommend this to a friend, and only a 2 on performance since when it worked, it worked well. but reliability is not an issue. [This review was collected as part of a promotion.]