I think the chair is well made but I'm annoyed with the chat customer service.  I have an old rolltop desk.  The opening for a chair is narrow.  I'm also trying to make sure I have path clearances to accommodate my Mom's wheelchair.  The dimensions on the webpage say 19" wide.  I confirmed with the chat customer service that the chair, including the base, was max 19" wide.  It's not.  The chair seat is 19" wide.  The base, as defined by the parts list, is more like 22" wide.  It does not fit under the desk and makes for a tight passage for my Mom's wheelchair.  The chair itself is nice, and quite frankly, my need to accommodate Mom's wheelchair will not last forever, otherwise I would have sent the chair back.