I got this slow cooker for Christmas last year and it was love at first sight. The features are amazing and the non-stick "crock" is a game changer. Unfortunately, a few months ago it began randomly shutting off in the middle of cooking. This resulted in a number of lovingly prepared meals that had to be thrown out. Also, the lettering on the buttons wear off quickly and then you have to press buttons from memory,  which isn't great if, like me, you only use your slow cooker a few times per month. The concept of this appliance is excellent, but the quality and longevity of the product is lacking, especially at this price point.