Purchased about 1 month ago, been using it daily. I like everything about this cooler EXCEPT for the fact that you cannot refill a standard sized 16.9oz water bottle under it without standing there to tilt it inward and hold it there for the fill up. Brio did not leave enough room between the drip tray and the nozzle to allow for the standard sized water bottle to sit (without being held) while getting filled.  Other that that, I love my new Brio water cooler/heater