The bench was packed well, but one of the eyelets that a screw goes through was bent over.  Since this was not returnable being an open box item, I had to try to hammer it straight, which now compromises the strength of the bench.  Luckily, we are not using it as a bench, but more of a shelf to hold a small cabinet higher off the floor.  Also, the side leg supports both have sediments in them.  If you tilt them, you can hear stuff inside them moving around.  Not a big deal, but it is a little unsettling like something was broken inside.  Doesn't affect the function of the bench.  It's a nice bench, but having to straighten out the bent over eyelet is a concern for the integrity of the bench.  I'd recommend buying new and not an open box item so it can be returned if needed.