I have been toasterless for some time. My hunny bought me this toaster as a surprise present. I was so happy! I love toast. I love toasty toast. This baby produces the toasty toast that I love! I really like the bagel feature. I have used it with burger buns...because I like them toasty as well...it toasts the inside but leaves the top and bottom soft! Perfect!!! Plus, it looks wicked slick on my counter. Matches my KitchenAid coffee pot and coffee grinder perfectly! Someday, I am going to have all KitchenAid appliances as well. Thanks again KitchenAid! [This review was collected as part of a promotion.]