I was pretty excited to get this, but I had a hard time finding the right pouring shield to purchase for it because it seemed to be a special model that I couldn't find anywhere else except where I purchased it. I've loved it so far, but I struggle with getting the beater and whisk on and knowing when to put it on--before attaching the bowl or after? I had a regular flip head Kitchen Aid before this so I'm still adjusting. I was surprised that it seemed to struggle a little when I put cooked chicken breasts in it to shred it up, as I did in my very old 275 watt Kitchen Aid before. I do also notice that the whisk really has a lot of gray that comes off on my hands when I'm attaching and unattaching it. It's very annoying to have to go wash my hands after handling it. Otherwise, I'd give it 5 stars. [This review was collected as part of a promotion.]