When I chose the Bosch dishwasher, I was interested in the outside looks for my kitchen.  I really didn't think about how the racks were designed.  The bottom rack needs to have more solid areas - there are too many big "gaps" and some bowls, etc can fall through.  I feel like there is less room in this dishwasher than my previous brand so I'm running it more often.  The upper rack is just okay.  The  flatware "container" needs to have larger slots - not all flatware is thin.  Most larger spatulas, etc you have to lay across on the top rack.  They fall out of the flatware rack when you unflip the top slotted section - can't fit those through the slots.   It cleans fine and is quiet.