I loved my last shark and used it often for over 12 years. Was expecting the same from this guy, but no such luck. My home is all hard floors with only one area rug and a couch for the soft surfaces being cleaned. This vacuum only seems to work in forward motion. When I pull it back toward me I get a little line of hair and dirt piled up. The pet attachment for the couch is great! I also ordered the dusting/car detail kit & have yet to receive it. After loving my first Shark I’m quite let down. Might be time to hop on that dyson train?