I bought this 14c model to replace and older Ninja 12c coffee maker (which still works great) to save a bit of counterspace and to make a couple more cups of coffee. I have many Ninja products and never had an issue with any of them. When I bought this coffe maker it started leaking from the spout when pouring and would run down the side of the carafe all over the countertop. I returned it thinking it was defective only to have the new one start doing the same thing. Maybe a design flaw? I haven't changed the way I pour coffee and it happens to whoever uses it. The lid is clicked and locked on.