Purchased this Cafe oven via the internet, sight unseen, since we have purchased Cafe appliances when we lived in Texas. Delivered on-time, packaged by Cafe exceptionally well. Instructions were sufficient to provide for an easy installation. Oven and cooktop exceeded our expectations, so we highly recommend this convection Oven. It is very quiet, quite a change from our last Convection Oven. Easy to keep clean and the electronics work well.