The deck box was delivered quickly, the shipping box in good condition. When I began to put it together I discovered three places where the plastic was either completely broken off or cracked. The deck box didn't line up properly so one corner wouldn't snap together properly, and the instructions weren't very clear; pictures only, no written instructions. Wayfair refunded my money back quickly and handled the problem quickly and efficiently. I was allowed to donate the box after I was refunded. I appreciate Wayfair's handling of the problem.