Arrived as pictured minus the legs which you must attache, but the set up is easy and only requires a phillips screwdriver. Easy to understand instructions. Warms the room effectively and the false fire feature looks lovely. Haven't had it long, but so far so good! White color is a solid white, not cream or possessing any oatmeal undertones. 

Pros: Easy to set up and use, lovely false fire, heats effectively
Cons: none so far