I love this product! It was very easy to set up. It only took about 15 minutes. I was hesitant to buy a cat tree because they are so expensive and I was not sure how much my cats would use it. I looked around for about a year and just couldn't find one I liked. I found this one on accident and ordered it right away. The price was perfect for the product. As soon as it was set up my cats went nuts and are on it all the time. The only complaint I have is that the hanging balls lasted about a day. Otherwise this is a great product! My cats love it!