the delivery team (xpo) consisted of only 2 men for our 4 appliance delivery. they could not get the fridge up our stairs and wouldn't let us help. they left the fridge in our entryway and said they would be back with 3 men but they did not come back at the specified date. we called and they said they would be back with 3 men. the same 2 men showed up and refused to bring the fridge up the stairs since there were only 2. we called xpo and they said they would send 3 men the next day. the next day only 2 new men show up so my husband had to help. with covid times we were extremely disappointed in the handling of our situation. i reached out to samsung and they refused to take responsibility or offer compensation for the situation, telling me to contact xpo, but what can xpo do?