The microwave is somewhat complicated to operate. Also, it takes longer to heat food on the highest level than my previous oven. The trim kit is very bulky, vents the hot air onto my drawer and cabinets below and sticks out far from the actual microwave. It would be better if it was vented from the bottom front. For the price of the trim kit, it shouldn't be made of plastic. On the more positive side, I do like the large oven space that will hold 9"x13" pan. I also like some of the settings.