This tile is gorgeous . . beautiful turquoise and cobalt blue tones with earthly clay colored motif showing through blue glaze.  Glaze is glossy.  Tile thickness is approx. 3/16" so good for a wall but not a floor.  The actual tile is not quite as brightly colored as the photo shows, but still very attractive.  
"Heather", my customer service agent in the renovations department, was excellent.  I love the idea of having one person to talk to every time I place an order and a record on file of all my orders. . .a rarity it this age of internet product sales.  All the paperwork I need to track this order for my customer's project came quickly and without hassle.
I am an interior designer and owner of a construction company by profession.  I do not typically encourage online purchases to my customers but this whole experience has been a refreshing surprise.

Pros: appropriately priced, beautiful, quick shipping
Cons: NONE!