So far so good! The loveseat was packaged well and arrived in great condition. Color is like the picture, though I was hoping for it to be more of a warmer brown like some of the customer photos. It has a hint of cherry (reddish) not in the warmer, chocolate brown family I would have preferred. But I knew this when ordering and this was the style of the couch we really wanted, so we are happy with it. The leather parts feel soft and rich and it's comfortable to sit on.