I was pleased that my purchase arrived quickly, however, the box was damaged and one leaf was actually sticking out of the end.  To my surprise, the tree was intact with no major damage.  As mentioned in other reviews, there was a pungent odor at first, and several leaves had fallen off but after a few hours the odor subsided and the leaves were easily reattached.  It fits perfectly in the corner of my den and looks just like the picture.  All it needs now is a larger base, which is the reason for the 4 star rating.  Overall, a good deal for the price.