Beautiful piece! It shipped in one box, so two half pieces of the couch put together in one box. I had to open the box outside of my house and then carry the pieces inside one by one because it was to heavy for just me. It was super easy to put together though and functioned just the way it was supposed to. I think the couch is the perfect height. I saw reviews on other futons saying they sit to low, but not this one. The box was delivered damaged with a large gash in the side of it. Unfortunately there is a little tare on the couch, which I will bring up with Wayfair about. But overall the couch is super nice and exactly what I expected. The side arms remove easily. I’m 5’4 and fit perfectly when laying down. It is a little firm though.