I cancelled the kennel before it was shipped . But after that  my cancellation you shipped it forcefully  to me .v. poor customer service .It is too heavy to return & again for that I have to pay for noting another $150/return fee & help. There is no option for 0 star so I gave 1 . Kennel is good for dogs with out roof protection but I ordered it for cat , talked to customer service asked about  the roof protection for cat he misguided me & I ordered but soon after when I realized &  I cancelled the order before shipping but no use. Never shop again  with Wayfair on line , I have a v. bad experience first time .Poor customer service & v. confused option for negotiation through web site Just I wasted my money. V. upset.