We bought this microwave 2 1/2 weeks ago. It works great! BUT it is the noisiest microwave we have ever used! You can't adjust the fan when it is in use to make it quieter. We have tried everything we can think of - even called LG tech support. The videos they suggested didn't help. Guess we just got a noisy one. We have read other reviews that said it was quiet! That is one of the reasons we bought it.