I had a problem  with my initial order, which was prromptly taken care of to my complete satisfaction. Delivery, and set up went great! Would have given the item 5 stars, but upon further inspection of the buffet the craftmanship in some areas of the item did't quite meet my standards(ex. a couple areas need touch up paint,and I have no way to match the paint color, middle draw doesn't close completely on one side, and the door on  the two end cabinets have wider then normal gaps. None of the items would I consider major because the beauty of the buffet as a whole compensate for those flaws. I can live with them, and would not even consider returning it.