Sadly my snowflakes were broken.... I really love wayfair!! But, I have gotten meny items that come to me broken. It's such a disappointment. Mostly my fountains have come with cracks in them. Got a replacement for one of the big Pelion one I got replaced and it leaks so upsetting so I have the 2 fountains on either side of my beautiful porch that leak nothing will work to seal them. I have gotten meny of your fountains and so meny of them leak. I give up. Like I said I have gotten some nice items but I have gotten some duds. The 2 big fountains I could never pack them up and send back. Maybe you could check out the shipping truck these things that come broken and cracked could be from dropping them.