First the delivery was horrible. I have gotten other items from Wayfair and they delivered up by carport. This guy left at bottom of drive by road, anybody could have stole it. 2nd, I ordered a gray chair and this is green. I attached a pic showing my other light gray tweed chair for comparison. 3rd, the massage is barely there. You can hear it, but barely feel it. I do feel the heat tho, so thats a plus. Chair appears to be solid, but the back is short, so no place to rest your head, and Im only 56, so cant imagine a taller person using it unless you put a pillow behind you. 
I only gave 1 star because color is NOT good, if it had been a gray I could use with my decor I would have given at least a 3 or more.