Great support and very comfortable. The chair was pretty easy to put together, it took about 20 minutes, and came with all the tools you needed to tighten up. I like that you get two sets of wheels with this, one skates at and one traditional office set. I use the skate type set for my laminate floors and it does not scratch at all and rolls very smoothly. You get great lower back support and neck support, which is great for having us sit in the chair all day. You can adjust the tension and height to fit you and tilt the head rest. This is a higher price chair, but it is very ergonomic and comfortable, felt great to sit in all day. Would recommend!