I was a little skeptical ordering furniture online (this is my first time), but I am so glad I did! The shipping was fast and the huge box was not damaged. The seat came with 4 sections--the base, the back, the legs, and the cushions. The instructions were easy to follow. Yes I agree with the other reviews that the back piece was hard to line up, but once I got it in the right position it went in just fine. It is a little on the firm side but I don't have a problem with it because I prefer firm. I'm glad I made this purchase.