I needed to order 3 lamps in order to receive 2 that had undamaged glass shades.  Wayfair was quick to respond to the broken one.  The electrical cord from which this lamp hangs seems clunky and kinked for my taste.  The clear plastic sheath is very shiny and thick which draws more attention to the cord that I would like.  The shade has a nice texture and diffuses the light well with a matte finish.  I'd give 5 stars if the cord didn't look so cheap.