Received damaged chair (see photos).  Although Wayfield was sympathetic and ordered replacement, that was the end of communication and customer service.  Replacement chair arrived and the delivery drivers would not take the broken chair.  I had to unbox, install legs twice and get rid of both the large amount of cardboard both times. The real lack of customer service came from 3 individuals telling me I had to schedule a pick up of the damaged chair a week later.  No one thought or knew the chair was a replacement and (duh) take the damaged item back. No consideration or awareness of storing a junky looking chair in my small living room or realizing I will need to be home for their pickup.  

The chair is nice, but I could have bought it locally with a lot less hassle.   Also until the 3rd truck arrives, the time consuming mess is not over.

Unhappy camper