It arrived in damaged packaging that was ripping at the edges like all the pieces were shoved in. We were able to put two out of the three pieces together despite there being no labeling of which part belonged where. We couldn't put together the ottoman because whoever originally constructed it drilled the holes in the incorrect places or they measured incorrectly. The ottoman is still in a pile of pieces in the house because we can't ship it back in it's original box since the boxes came basically in pieces held together with a lot of packaging tape.