So far I am very pleased with this purchase.  My husband assembled the chairs and found one chair had some light stains on the upholstery.  A quick report off the order email, and a new chair was on its way free of charge.  There is one other chair that has a slight wobble so we still need to work at readjusting the legs.  Otherwise seem to be very comfortable and nice looking chairs.  Shipping was quick, and the EASE of customer service was refreshing.