The rug was a Christmas gift to my daughter. She hasn't taken it out of original wrapping yet - waiting to put on patio. Says from what she can see, she loves it. Would have used in mudroom, but too large.
My own personal complaint is that the very next day after I purchased said rug, you had a 30% off sale on rugs. I emailed to ask if it could be applied to my purchase, and no one answered.  A reply would have been good customer service.