It is a really pretty rug. I loved it as soon as I saw it. Unfortunately,  I ordered the wrong size and had to call customer service to see what options were available. The representative was so understanding and helpful. I was able to return it and get a refund on the same day.  Exchanged it for a smaller size and couldn't be happier. This is my 4th rug from Wayfair. Have loved all of them thus far.