My eldest grand-daughter, who is 13, found a defect while she was assembling one of the units.  A screw was stripped and there was something wrong with hole in the wood where the screw was supposed to go. The defect wasn't fixable.  It wasn't your fault, it was the manufacturer's fault.  However, I bought a unit for each of my three grand-daughters.  Someone's going to have to go without their's for a while-if you can imagine that scenario.  I'll have to get the receipt back from my son since I had the units shipped to his house.  You'll be getting the defective unit soon and I would like the exact unit replaced and sent to my son's address.  I know stuff happens.  It's just frustrating when it happens to someone you love.  I will buy from Wayfair again.  Delivery was fast and the price was right!