Arrived as described. Delivery was great and it was rolled/wrapped and protected by thick plastic so it arrived in good shape. Like others have noted, if you are expecting muted gray or dark shades only, you might be surprised. The rug actually has a nice blue color in addition to the gray and brown shades. It’s in good taste in my opinion. Looks great on my pink-hue/gray/stone marble tile foyer floor. Don’t buy this rug if some blue color in the material would be off-putting. Great rug for the cost. Currently not using with rug pad but will likely be on the lookout for one. It does tend to scoot/move slightly on the marble tile.