The ottoman arrived today (Dec 15/17) and I love, love, love it! It's gorgeous! It seems well made, the fabric is sturdy--not rough, though not ultra plush either, it's roomy, the lid stays open until you close it...what's not to love? The colour is true to the photo as I see it online, definitely is "oatmeal" in shade, very neutral. I'm attaching a couple of close up pics for an idea of the fabric, but the indoor lighting is a bit off in them, the ottoman does not have a grey cast to it at all. It's perfect for my needs!