The rug arrived within 10 days. The colors are accurately depicted on the website. The biggest is the way it is packed. The rug had many folds in it. It was packed as one would find a roll of paper towels, with a round cardboard cylinder in the middle. I do not why Wayfair does not realize this ruins their products and fixes it. This is a very thing rug so the folds have not released even though I placed a 45lb coffee table upside on the rug. I would not recommend purchasing rugs from Wayfsir because of the poor packing quality