The bed is absolutely beautiful. I'm very picky about how furniture looks and I spent forever looking for the perfect bed. I really love how it looks in my room. The delivery process was smooth and easy. It was quick and easy to assemble. However, I didn't give it 5 stars because the headboard is very unstable. It is heavy and has two posts that extend it about 10 inches at the bottom. The screws that connect those posts to the headboard itself don't grip well so they don't tighten, leaving the headboard very wobbly. This seems like very poor design. Now I have to figure out a solution, and contact customer service, which is a pain. I rarely buy new furniture and I was really disappointed that my brand new bed came with issues that need to be addressed.