Stool came in a nice, compact box. Chair back is mounted upside down for shipping. First chair took 30 minutes to figure out and assemble. The ones after that took 15 minutes. Cushions and frame have a good-quality feel to them. Only issue I had was a personal one--they're a bit short for my countertop. So make sure you figure out a way to measure how tall your stools should be before purchasing a stool.