I like it and for purchasing a wool area rug the price it's terrific. I was amazed at how well the rug was packaged- dry and water proof. If all of your oddly shaped products come so well packaged I'll shop with you often! This was my first purchase with Wayfair- the teleads got me to look.... -and I am pleased. The only glitch with the online purchase was the colors as they look in my home vs. on screen. They are a bit darker but close to the picture. I was aiming for the salmon-pink tone and not so much the mulberry/ cranberry it was. I'll work around it. Thank you for a good first time experience with your company.