When it was delivered i was so excited to put it together as i have been looking for a new tv stand forever but when it arrived 7 out of the 12 pieces were damaged (corners were broken off, scratches, dents etc. on noticible areas). The box it was shipped in was fine so im assuming it wasnt a handling issue. 

Customer service was great. They sent me a new one and it arrived quick. The second one had slight damage on 2 pieces but it wasnt in any noticable areas. 

The piece looks great and as pictured but just make sure you check everything when it arrives.