Well the chair was a little firm, but I actually like that. It will last longer that way. I love how it folds up with ease, took me 5 minutes to put together. This was probably one of the best purchases I have ever made. The only reason I did not give it a 5 was because of the limited color choices. Great bargain for the price and it shipped in 3 days but was also just left outside my door as others had mentioned. If i hadn't gone out that day i wouldn't have known it arrived!