I got my custom fabric chair last week and after living with it - I do really like it. The shape is great and the fabric I chose definitely a good one (Lucas Flannel)! The cushion is definitely removable/flippable (despite what the specs and Q/A say!) It is a large chair and seems fairly well made. With that being said - I can already tell that the main cushion is going to completely pancake out. I have to make an effort to sit in different spots to try and even it out. I use this chair on a daily basis for reading - so it's going to get a lot of use. Despite all that - I feel like I couldn't find a chair like this one in the big box/retailer stores, and I'm happy. It is comfortable! I may just need to get the cushion reinforced.