Unfortunately, I did not receive the item I purchased, and the situation has been frustrating.
FedEx provided a delivery picture, but it clearly does not show my front door, leading me to believe the package was delivered to the wrong address. Despite this evidence, I have reached out for a refund, but my request has been refused. This has left me feeling disappointed with both the delivery service and the customer support process.

I hope this issue can be resolved promptly, as I believe customers deserve better service and accountability in these situations.