This pillow has been great for me. I am a side and back sleeper and it has the perfect loft. I am 6' tall so I have a little broader shoulder and it works great for me. It is a medium/firm pillow with about 5.5 inches of loft. Good for side sleepers because the pillow does not sink too much when you lay your head down. That's what I had a problem with other pillows claiming to be a side sleeper pillow. They would say 5.5 inches of loft, then you would lay your head on it and loose 2-3 inches of loft. Whats the point of having such a high loft if the pillow sinks so much when you lay your head on it. Usually not good for side sleepers. We need a firmer pillow to keep our posture in line. Also, the pillow did not have any smell when I first opened it. I let it set for about 8 hours before I used it to make sure it was at its full height and firmness.