So was forced to replace our old dishwasher and started researching online. Wanted something modern and flexible. After talking with my wife we narrowed it down to a few different brands and the Bosch edged the otehrs out. The third rack for silverware, quiet factor, and the connectivity/display won us over. This thig is really quiet. Like can barely hear it running quiet and I love being able to start and monitor the wash cycle with my phone through the app. Overall. Cannot say anything bad excpet the self-install was a little tough. The drain hose would not hand tighten. Had to break out a pipe wrench to secure it. Came with the hardwire kit but opted to install a plug instead. Be sure to install the brackets before you push the unit under the counter.