The toaster works very well, and is pretty intuitive. The "Lift & look" and "A bit more" functions are much-used features when toasting our various breads! The one disappointment is that I ordered a British model (with the "crumpet" setting rather than the "bagel" setting) but got the US version anyway. Ideally, the listing online would represent the model that shows up via fulfillment. All in all, though, an excellent toaster!