The steps themselves are great except that I was surprised when I set them up they measured 25" and not 28" as it states in the description and on the box. This means that my dog has to jump up almost 6" instead of having to step up 3" to reach the top of my bed. She will go up the steps when coaxed with a leash on or if I help stear her up them by putting my hands on both sides of her and kind of pushing her. We're really hoping that with some time she'll go up them on her own.