I have had the Bissell Steam Shot for 2 years and it is incredible. It cleans stainless steel, granite countertops, black appliances, you name it because it uses ONLY STEAM!!! There's no harse chemicals involved. I'm not one to believe in the whole hippie "no chemical, only natural stuff" sort of thing but if I can get a WAYYYYY BETTER clean from a product that uses only water then I'm all for it! If you buy this product you will not be disappointed