I ordered the clock after finding it on Wayfair. It was exactly what I was looking for. But upon arrival, the clock did not work. I called customer service,which by the way is the best hands down, and a new one was sent to me. The second one arrived and worked but the wood framing was not solid like the first one. It was very obviously two pieces glued together at the four and eight number marks. I was sick until my daughter suggested that I switch out the working face with the non-working one. Now I have the clock that I wanted in the first place!