The first order came within 5 days but was useless because of the holes between the rods and the base were not aligned properly during manufacturing. Waifair sent us a new one for free within a week and that one fitted perfectly. Because of that, they earned my 5-star review. The product is light but sturdy enough to serve its purpose. It was the perfect solution for our bathroom because we don’t have a wall beside the toilet and didn’t want to screw in a toilet paper holder on the side of the new vanity (also from Wayfair!)