First of all everyone with Wayfair is so RUDE. Didn’t care that my tower after a day broke and my cat fell off the top and got hurt. Either refund or replacement. How about here’s your money back and we will send you a replacement. Oh wait they can’t because it’s all third party. DO NOT BUY FROM WAYFAIR. I have gotten 3 or 4 things from them and they always break. I am warning you do not buy from them. They claimed to care so much about my cat but then when i asked for a refund oh no longer cared about my cat. This was truly upsetting….