This is the second coffee maker i have purchased and the second coffee maker that has broken. The first worked fine for about 9 months but the second broke in just a little over a month. I realize the coffee maker has a 2 year warranty but that is with the company not the store that you buy it from. Who really wants to deal with all the hassle, time and exspense that comes along with returning a product to its original company let alone the store they buy it from. When my coffee makers broke i did need to replace them right away, i could not wait around for someone to get back to me. Dissapointed with the inconvience of this particular coffee maker and probably will not purchase again.