They've lost my order TWICE! I received my first size handles which we're beautiful, but had small areas of chipped black paint on each one. The other part of my order had supposedly shipped, and I had to reach out myself a month later to be told they lost my order. In hopes of receiving it, I resubmitted my order. Only to be left with the exact same issue.. they lost it again. How is the first time not enough to learn from this mistake? Save yourself the headache and avoid Franklin Brass/Liberty Hardware, as it seems to be shipping out of their own warehouse in North Carolina.