The chaise is beautiful and well made.  Unfortunately the dust cover on the bottom came undone during shipping.  Wayfair set up a guy to come out to replace the dust cover, which he did.  Since the dust cover is underneath the chaise you can't see it, so I didn't make a big deal about the fact that the guy who fixed it didn't do as professional of a job as I would have liked.  It's too inconvenient having to return the item for replacement.  Overall I'm happy with the chaise.  It's comfortable and lovely to look at.