I hope to change this rating to a 5 once the spa is working. We received the tub yesterday-6 months after placing the original order. It was supposed to be about three months, and then when that window closed they added an additional 3 months without even notifying us. Now that it’s here, it was easy to follow the instructions and install it as specified, but almost exactly 24hrs after plugging it in there is no longer power to the tub. Our breaker and outlet has power, but the tub itself has no power. We have been instructed to contact the manufacturer and hope they will be able to provide a solution or send someone to do so. Extremely disappointed so far.