I got these Premier Pet plastic steps last week and set them up right away. My small pugtzu was terrific of them. He used them once with my help but he mostly barked at them. Once he was up the stairs, he could not get down from the bed. The only time he used them by himself was when we put them in the living room so he could look out of the window. He got up but couldn't get down. I don't know what it was about them but they just haven't worked for us. They are a good quality product and I hope he gets used to them.