Wish I had read other reviews.  Arrived damaged, packaging tube showed damage, end of curtain rod package was taped also as if it had already been returned.  One rod was broken out of the package.  I did not want a replacement and requested credit on the $34.99.  They would have shipped again at full price (I did not want this product again), so I was surprised maximum credit was $9.98 and a 10% coupon for next order.  Guess what - there won't be another order ever.  Someone sent garbage and knew it.  I am sure the chat was automated.  This is dreadful customer service.