I'm not one to give reviews, however, this product is worth a great one. This cleaner is an arm saver and does a great job! I was tired of the effort it took using my Shark steam mop so decided to try this new Bissell Crosswave Hydrosteam. I have 2000+ square feet of hardwood and porcelain tile with area rugs in larger spaces. I also have a cat that leaves paw prints everywhere. I was truly amazed at how well the Crosswave cleaned without having to make multiples passes. It even cleaned the grout between the tiles. No streaks were left on the hardwood. It is very easy to use, takes little effort to move and the aftercare is simple. I'm very happy with this purchase!