I love the SpotBot. If I didn't have it then I might not have dogs. Thank you for that, Bissell. There seems to be some backward logic with the tanks. The water/soap tank has one hole on the bottom. When you turn it upside down to fill it it's not very stable, so it easily tips over. Much more counterproductive is the waste bin. Unlike the soap tank, which has one hole, the waste bin has two. Having holes on the top and bottom is very convenient for the times I want to empty some of the pet urine/vomit/excrement in the sink AND deposit some back on the floor. It usually hits my feet and shoes as well. I can deal with soap spilling on the counter. Having to clean up after the appliance that cleans up is really inconvenient. Please improve the waste bin design so I can avoid this in the future. I'll gladly buy another one if you make it better.