At our home we are heavy coffee drinkers, just love our coffee every morning and afternoon :) With this Black and Decker coffeemaker you can get a nice cup every time, this particular piece is a good balance of decent, quality and performance. It has worked very well for us, so far. For starters, I really like the design, it is more compacted, less bulky, so therefore it takes less space; the glass carafe fits a standard 12 cups, and I absolutely like having a coffeemaker that has a window on the side, where you can see the water level. The control panel is nicely designed, and very simple and straightforward to navigate; my favorite part about the whole system is the sneak-a-cup feature, I love having the convenience to just remove the carafe, fill my cup and place the carafe back on the plate to continue brewing, just make sure you do it quickly because the brewing process does continue after about half a minute.