This is the first time I have ordered from Wayfair. It has been a time consuming nightmare. First, fexex left it down at our shop quite away from the house and it got rained on. Next the items i received were incorrect. i ordered 2 recliner covers and got 2 armchair covers. Thirdly I went through the return process and had to upload a picture. I must say that Wayfair credited my debit card right away. But, for only one of the covers. So once again and lastly I had to do the whole return process once again.