Customer service is deteriorating.  I had been watching this product for 1 year and finally ordered it when on sale. The black and white options were not there. I ordered silver. There was no other option whatsoever. I received my package and when I opened it, I got white shelves. I am super disappointed. After two emails the response I got was that only white and black sold. I am very unhappy. If you must order something, please double triple check your order so you get what you are getting because there is no accountability. This is my second experience. Personally will look for another place to spend my money.