The app is pretty bad experience. For example even if the washer is on and running a cycle, I can’t download preset settings (must be on but not running a cycle). The washer and app both show names but there isn’t any reference to what they are (what is Cycle Optimization?). Lastly, the e dispense is physically working yet the app says that it isn’t, but shows an image that seems like it’s going to show me the levels as they go down, but it doesn’t, yet again all the controls in ezdispense are disabled if the washer is off, or on and running a cycle. 
As for the washer, very large capacity, well thought out, AI is confusing. I do like the ezDispense and ability to turn off when I do wool/down. Also presets urge me to wash things I’ve never washed before.