We bought our range almost a year ago and I have never heard or seen the fan on. Finally called service and he said the motor was bad. Also we noticed the past two weeks the oven preheats and then shuts off. We have to keep resetting it. Needless to say we are waiting for a motor and now when he comes back I have to tell them about this. Wish we could just get it replaced totally. I have to do baking for my church during lent and I don't know how I'm going to do it. We love this range when it was working needless to say we were not air frying when we thought we were. Explains why we had to air fry way longer than the time it said.