The machine arrived broken. Hoover sent me a new piece and I used it for the first time tonight...Only sprays cleaner over half the brushes and the brushes fall out while using it. Is not picking up the liquid on the floor. I have had the previous model and it worked fine...cleaned and picked up the water. I had to buy this one because the rubber seal on the previous model failed and Hoover would not replace that part. I am very disappointed in the quality and the lack of response. This product is very cheaply made and I would not recommend it.