First off, it's a Braun. Enough said about quality. I L.O.V.E that I can get hot water out of this  without it flowing through the same system the coffee does. Nothing worse that your tea tasting like coffee. I also like the size of the water tank so I'm not having to constantly fill it up. The size of the craffe is perfect when we have guests over as well. Miss the easy of my Keurig, but it's not a log more steps for a better all-around product.