We love this new cooler, had it for 4 days now but have one comments on it.
When anyone goes to their water cooler, what's more important, knowing the time of day, which is brightly lit, or to obtain, hot, cold or room temperature water? I have a clock on the wall, I have a wrist watch, which keeps in the loop for the time of day.  Are you getting my point yet! 
Why in the world is the touch screen displaying the 3 choices of water desidered, not lit up like the time is.  You have a light to elumate where to put your container to capture the water, but no light on the touch screen for your choices.  In a dimly light room or in the middle of the night, you have to turn on a light to see where to touch for your choice. I would give this a 5 star, but this one poorly designed panel, can't rate it a 5. 
On your next model, have the panel lit up. 
Now if there is a choice to turn that panel light on, I did not see it in your manual.