Box was in excellent condition, as was the product inside.  Ordered fire glass to replace lava rock and it really upped the look of the firepit. No trouble with ignition as of yet, but only have it for 2 days. Gives off decent warmth, as long as wind isn't blowing. Cover is cheap and basic, but still better than nothing. For the low price I paid it is so much better than I expected. It is also a good size and solid feeling.