I bought this after reading many of the reviews. I have owned Bissill steam cleaners my whole life, not anymore. Hoover had read my mind and created a steamer that does it all, no more finger cramp from holding the button, no more making a mess mixing solution. It moves much easier over Capet and cleans and dries like a dream. My carpet was dry in a couple hours not overnight like I'm used to. Easy to empty dirty water and you can take it apart very easily to clean all the parts. I've got family members immediately ordering themselves one. It's a little more expensive than I'm used to but Best money I spent.