Who knew folding chairs would be difficult to figure out!  These chairs do look just like the picture and look great on our patio.  However, there are some hooks that need to be connected to stabilize the chairs.   We thought the instructions could have been improved in that regards.  To raise and lower the back of the chair , you lift the arms but you have to be sitting in the chair to do so.   We would have never figured that out without the instructions even though the instructions leave a lot to be desired. 
We also find the chairs are a little hard to get up out off …they want to instantly tip forward if you do not center your self on the chair before standing up.