main thing is i can't get this thing to fully dry my clothes. i've tried raising the dryness level and that works only sometimes. 
another issue is with the wrinkle away cycle,...all it does is soak my clothing, leaving puddles in the drum. there's no "steam" coming out, just a lot of water! at the end of the cycle you need to run another cycle to dry the clothing! i tried the "steam sanitize too...there is no such steam. just lost of water.
the manual says to only put 2-3 items in for this cycle, which i did. support told me the manual is wrong! that it should be a full load. i guess the website is wrong too. (see my pics) who saves up a full load of wrinkled clothes? then i’d just have a full load of wet laundry that i’d have to re-dry again. i'm told it works fine.