Dirt Devil kindly gave me the Steam Mop for free through the BzzAgent program so that I could review it. It came packaged well and was very easy to put together. I have a similar mop from a different company. I find the Dirt Devil easier to use. I didn't have to put much effort in moving it across the floor. Also, this mop head will rotate so you can get into tight areas. I have dogs so I love only having to use water to clean with it! It did a great job cleaning the grout on my tile floors! I recommend this for those with small children and/or pets.