LOVE IT! Beware its a lot bigger than you think. An open-box option came available for much cheaper so I jumped on it, mostly because I felt the 24 wide chaises just wouldnt be enough for some people. I love the width but its sooo much longer than I realized. I knew it would fit but probably shouldve measured instead of eyeballing it lol. Even as big as it is in my apartment living room, Id still get it! 

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The legs, pillow, and hardware are inside the seat. You lay it on its side and open the bottom via velcro strips. I bet thats why this was returned. The first buyer probably thought all of that was left out ¯\_(ツ)_¯