I had a complete shoulder surgery on the 20th. My chair came on the 21st. I went to my sister-in-law’s to take care of me the first two weeks so the first time I actually sat in the chair. Was May 5 I’ve taken a picture of it. It looks like it’s over a year old and I have said in less than a month the metal bars for the vibrating stuff stick out and poke you the covering on the chair is so thin it’s miserable to sit in it. I have to sit on pillows and laying back on pillows and they shouldn’t be the case of a chair that is less than a month old. Here is a picture of what the chair looks like. It looks like it’s a year old and it’s less than a month old. I would like to return it after looking at it. I don’t know how you can tell me that that’s what it should look like please get back with me at your earliest convenience.