Does not toast both sides evenly. The metal exterior can get VERY hot. Does not have an energy saving “One Slice” capability. But. . . it looks stylish, is easy to clean (I think the exterior is stainless steel) and has a sleek “cord routing feature” on the bottom. Mom still likes her old 4-Slice Tandem Toaster also by Cuisinart best (the plug needed replacing from years of improper unplugging) but a sibling gave it the deep six before anyone had a chance to intervene.