My wife is the coffee drinker and is pretty much in love with this brewer. She previously was using a single cup "pod" type brewer. This one is definitely more work, but the coffee is so much better that she thinks it's worth it. She was a bit daunted by the brewer and the set-up process, but it turned out to be less complicated and easier than what it seemed just looking at the instructions. The drip coffee function is what she uses the most and she says this brewer has restored the joy she takes in making a cup of coffee. The smell is amazing and the coffee tastes delicious. 

The downside to the Over Ice function is that you have to make a big pot (8 cups), which her and my oldest daughter don't drink all of. But they love being able to make iced coffee. 

Overall, it takes up more room and more time, but my wife feels like she has re-discovered the joy in a delicious cup of coffee.