Love it! Very disappointed in the length of time it took to ship and receive. I had paid extra for shipping express for my husbands birthday but didnt get it till a week later. And could not get a hold of a live person over the phone after, holding over an hour to either cancel the order get my shipping cost refunded, or change it to another. Crazy as it may be as soon as I ordered another chair it shipped and delivered two days later when I also received this one and didnt even pay extra on shipping. Wow! Youve got to do better than this, at least communicate with your guests somehow and let them know what is happening. Now I have two of the same chairs. It would be nice if I got a phone call from your customer service department and a full refund on my shipping fees.