Hi, I bought a gazebo from your website on 04/05/2022 and I recently set it up in the garden for my daughters birthday party to find that one of the metal structures holding the top of the gazebo up was loose and not locking. I only noticed this halfway through the day as it was pointed out to me. 

Towards the end of the day, it started to rain. Soon after, the gazebo completely snapped and fell in one area and at least 3 bars had snapped. I am absolutely devastated about this as this website was recommended to me who had the same gazebo and now, I have used my product once and it is completely non-functioning anymore. 

Can someone please advise me on what I can do? As we have many occasions coming up and that is why we ordered in the first place.