I'd give this 4.5 stars if possible. It's a gorgeous appliance that looks wonderful on my countertop and complements my white kitchen well. I love that it connects to the SmartHQ app and allows me to easily (and accurately) change serving sizes, brew temp, start time, etc. My only complaint is that the hotplate turns off after about 2hrs without any way to turn it back on; some days I can be a slow sipper, and so I have found myself having to microwave the last bit of coffee a few times. It would be nice to have app-integrated control over the hotplate as well, especially if you opt for a glass carafe as I did. But if you chug your coffee fast or prefer to make smaller batches throughout the day, this would be a non-issue. Overall I still love this coffeemaker a lot and do not regret my purchase!