The hot tub came on time. When I opened the panel to get the cord and access to the drain pipe it was stuck inside the spray foam insulation. Including almost everything inside there. The delivery I was told it could be put in my backyard and the day before they delivered it they said no because it was 1500 lbs. Its not 1500 lbs. it’s under 300 lbs. I was than told to ask the driver if they would move it and the driver said no.