I LOVE my new Futon Sofa - it's lovely and comfy ---- HOWEVER ----- this item came in 3 separate boxes on 3 separate days - thus I had to stay in and WAIT for 3 whole days.   ALSO - it came missing the 4 dowels so the young friend helping me and I had to take the poles they fit into to Home Hardware to purchase the dowels because NO WAY was I sending it back.    Otherwise it's AWESOME and I LOVE IT             Just one more thing ------ the little pokey things in the mattress SHOULD be covered with buttons covered in the same suede.    They are picky and when lying down and getting up I have actually ripped my arm on one.  Just saying................