We love the sectional except that the part in the middle section that connects both sectional end to end arrived with broken legs due to shipping. The piece came in one piece and the legs got damage during delivery as can be seen from the box it came with. I am trying to contact wayfair and they have all responded via chat but because it is a high valued item they cannot help me, only a specialist who is supposed to call and email me but have not yet heard so far. All I need are replacements parts but have not gotten any answers. Just so you know, the back is so low that there is no neck or head support, my bad for not measuring properly.