I love the sofa. It was engineered to make it easy to move into the house regardless of its overall weight. There was some packaging and handling damage that we were able to fix without having to return or wait for a new one. 

The cover that was intended to protect the product was not adequate and after apparently being caught on one corner, it exposed the couch to what appeared to be accumulated dirt. It cleaned up nicely.  The center back of the couch was skewed where it appeared a warehouse moving strap may have been used. After unscrewing it and leveling it the seat lined up with the rest of the couch. Problems yes, insurmountable no. I would recommend; however if you don't have a great helper pay for the full delivery service.