We bought this sectional to fill the void in our loft and to have additional sleeping accommodation for guests. For starters this couch is very firm as expected for a new couch. The chair backs are very low and not quite sufficient neck and back support. The chaise is fairly shallow but had I measured it ahead of time I would have realized that. The arm rests are basically just wood with minimal padding and I do worry about my kids accidentally hurting themselves on it. The couch seemed like a good deal but I do think I may sell it or return it if it doesn’t appeal to guests.