My question to customer services was very helpful and professionally done.  Delivery was very rapid and boxes carried through to the garden by two helpful men.  Was told there was part assembly and in case there was a problem with doorways decided to do the assembly.  It was total assembly and the screws inside the arms of the chairs were very, very, difficult to reach.  A design fault?  I would never attempt this again it was hard, and took hours for one chair.