The smell is absolutely horrendous. Unbearable! I contacted customer service. My integrity was questioned! How am I supposed to show in a picture a smell? I provided pictures regardless. He told me the "delivery picture" looked like the boxes arrived fine. I never mentioned having an issue with the delivery, at all! The delivery was great. It was the smell of the fabric within the boxes. The agent completely ignored me when I mentioned him questioning my integrity. He sent a website where I could go find large boxes (from other stores) to repackage all 5 items (all pieces of the same furniture) to send back the damaged item. If Wayfair would have picked up their damaged item without making the customer do the work, they would've seen that I was indeed being truthful about the nauseating smell. Terrible customer service experience. Hard & expensive lesson learned on my part.