This fireplace is perfect for my small LR. It looks nice and I get many compliments.  It was easy to assemble (I did it by myself though it took a few days).  Customer care answered promptly and was supportive. I like the remote-control feature with the choice of flame options and a timer. I've used the heater briefly a couple of times and it does a decent job taking the chill out of the air. I wish there was an extended warranty I could have purchased for the fireplace; however, I haven't had any problems so far.