The futon is definitely low quality and was hard to assemble. Multiple holes were not drilled in the right place and caused a ton of frustration ￼for us to put together. If it wasn’t such a large bulky item I would have returned hands-down, but I was afraid there would be a red stocking fee and that return shipping would cost a fortune. You definitely get what you pay for, this couch is cheap for a reason. The only reason I’m giving it two stars instead of one is because it does look cute when it’s all finally put together￼￼.