I bought 3 of these mirrors 3 years ago - we’ve had to replace 1 already, 3x repairs to two of them (each) for faulty lighting connection to front - mirror mechanism basically crimps the electrical cord and over time the lights go out / electrical needs to be replaced.. have done this 3x EACH to two of the mirrors (we don’t use the other - guest bath). Today the back mirror fell off one of them, which is just brutal to consider how to fix. I think we will have to fully replace.... it’s probably broken. Who knows! Overall you get what you pay for, and this is just cheap. I was initially worried about the LED lights failing me, but the LED lights are no issue... it’s the electrical connection to them, and the construction of the mirror!