Disappointed!  Chairs and two seat sofa's seating cushions separate from the back allowing back cushion to fall into void.  There are no straps to secure the seat cushions.  Ordered ottoman and it has Velcro straps on bottom side.  Someone is asleep at the wheel.  Other than this major issue, we are happy with the product and delivery.  I was easy to assemble and furniture arrived prior to what was a very acceptable schedule.