Extremely impressed! It was a shocker that the item actually looked better in person than in the picture! I had previously ordered 3, but 2 of the other colors were on back order until 4/2019, I thought it was a bit ridiculous so when I received that notification by email (before receiving the one delivered) I immediately called n tried to cancel the order, but for My Burgundy one it was too late, it had shipped already, but they were very kind n understanding n said there wouldn't be a fee to return it, for the inconvenience, so I did have it in mind to return it, BUT.....omg when I received it, I was so happy with it overall! The size, color, n sturdiness was so on point! I immediately got on the phone n replaced My order for the Black n Gray one! It will be so worth the wait! 2 of My Co-workers placed an order for them too! Totally recommend them!