Pay attention to step #4.  Make sure you have the side slides positioned correctly and screw into the second hole away from the roller- the hole that fits the screw flush to the metal.  These details are not clear in the instructions.  This piece is a nightmare.  Frustrating because it does look nice when (and if) it is finally assembled; however as others have said, assembly is not easy.  I bought this chest because I liked the contrast between the "walnut" and white.  I couldn't find anything else and it matched a beautiful mid-century classic walnut chair I had.  However, none of the chest is solid wood as I thought it was described and the assembly instructions are...?  I'm an architect, unlike a lot of American men I actually follow directions, it took me longer than expected, so be patient, it may take a few hours.