Im very glad I purchased it. It arrived with the packaging all intact. All pieces were individually wrapped in bubble wrap. The instructions were easy to follow. Unlike other chairs I have used this one is extremely quiet. I can move in all directions without any noise. The only click I hear is when I lean back on the chair to its fullest extent and when I move back into the forward position. Havent figured out the clicking noise yet. Very comfortable .
Overall, Im satisfied with my purchase