We were so excited to get our new outdoor couch.  So far we have only received half of the boxes.  When we called to figure out where the other box is so that we can assemble the couch the agent was very friendly but provided no information.  They said they would reach out however we have not heard from them. I have half a couch that I cannot assemble.  Obviously with all that is happening right now all shipping is backed up and crazy. All customer service reps have been so kind and helpful. Excited to get the other half of our couch when it comes.