I LOVE THIS TREE!!!! This is our first artificial tree. We searched and searched hours and hours to find a tree that we could be happy with that was not real. Our favorite Christmas tree is the noble fir. We have many large ornaments so we needed a tree that would have space to showcase our beautiful treasures. This tree you can move the limbs as well as the little branches to fill in some of the space. Also to help cover the hinges of an artificial tree. We are happy with the people that work in customer service.