My purchasing experience with Wayfair was excellent. Everything went smoothly and the product arrived on time - a very quick turn around - and it was in good shape as well. The bed was for use by my father who was visiting from out of town. It was a little low to the ground and unsteady (he nearly tipped it over getting up one morning). He said it was comfortable for sleeping, however. I would recommend it for younger, smaller people for short term use.