Fixture arrived well packaged in original packing, and much better packed than some others we installed.  The hard part of the installation was getting the inner tube at ceiling the right length to work with the crown (cover).  So you may want extra patience or someone who does this often.  The crystal hooks through a tiny circle of metal with no tabs to open them easy, so it takes some patience for those 20 smallest crystals.  Once up it looks great, bright and very "model home".  We used it in our living room hung high.  Very pleased.