Packaging involves lots of styrofoam.  Box arrive with a hole poked in the cardboard, but it didn't go through the styrofoam.  The screws and thin clear plastic washers that are required to mount the glass knobs were thrown loose into the box, and one screw was missing.  We easily replaced the screw at the hardware store, but it took time.  The desk is lovely.  High quality, sturdy.  The center drawer does not look like the front drops down, but it does, and the locks that lock it into place appear quite sturdy, like windows used to have.  There's a hole in the back of the center drawer for laptop cords.  I'm pleased.  In a room that has a bit too much furniture for its size, this mirrored desk avoids making it look dark and overcrowded.