First one arrived damaged and was disappointed to see it wasn't solid wood. Excellent customer service though - was sent a replacement immediately and didn't even need to worry about returning the damaged item. The bench was just the right size for our hallway and the drawers are great for storage - we've had gloves, scarves and hats in there over the Winter. The cushion provides a comfy place to sit to put your shoes on but several of the buttons have already come loose after only a few months of use.