I was so excited about this bed. We bought the king size. It came quickly and we were able to assemble it in about an hour. The instructions were simple to follow. We checked and double checked each piece to make sure it was being assembled properly and securely. We climbed into bed for our first night of sleep, and after about 30 minutes the entire bed just collapsed. You could tell my the way things broke how cheaply it was made. Thankfully no one was seriously injured. Wayfair customer service was fantastic. The issued a full refund and the process wasn’t a hassle at all! I would give customer service 5 stars! You get what you pay for with inexpensive furniture, but I certainly thought this would last more than 24 hours!