This rug is a wrinkled mess from being folded! The jute backing has been creased so if the wrinkles ever come out it will be a miracle and would take years. It is a 12 x 18 and cannot be repackaged in what it came in. It had bands around the rug which were probably put on by a machine, so returning it would not be easily accomplished. I have over 400 in a rug that was ruined by how it was shipped. The creases can’t be steamed out because steam would damage the rug, so there is no way to salvage this mess. Completely unsatisfied. Waste of money.