I love the style and comfort of this chair, but the swivel mechanism was defective.  I ordered a replacement chair and had the same issue.  As another reviewer noted, the swivel is a highly spring loaded mechanism (which also made assembly a pain).  I could live with the problem if the default position of the chair was such that a person could put there feet between two legs.  As it is, one must straddle one chair leg. Sadly, I had to return.  As ALWAYS, Joss & Main customer service cannot be beat.