This was delivered ahead of schedule and the driver considerate considering it was dark and raining out. He knocked on the door and waited in his truck until I opened the door. Good service. Very pleased with this area rug, it is thin but soft and the colours are true to the pictures online, mainly ivory and grey with a bit of beige/brown on the edges.  It flattened out within a few hours and there was just a faint carpet odour but it dissipated quickly. We ordered a 4x6 for a small TV/Den room. IMO a little overpriced bit am pleased with the product.