The rug looks good. Knocked one star off because it says Kelly Clarkson brand but when it was delivered, all of the labelling said Safavieh and had a different product number and name. So I assumed it was the wrong rug and did not open it in fear of it being difficult to wrap back up and return. Called Wayfair 3x, call dropped first time before I reached anyone. Dropped again once I explained to someone. Then got through on the third time and had to re-explain to a different person. She asked me to open it and it was the correct rug after all. So it ended up being fine but it was misleading, and I also paid more for this specific rug due to better reviews (which disappeared when I had tried to recheck) than some of the Safavieh ones. But it's the same brand regardless and this specific one cost a bit more.  I like the rug itself though.